In this highly competitive global marketplace, successful companies are defined not only by what they make and sell, but also by who they are and for what they stand. Avaya’s commitments to ethical behavior and doing business with integrity are at the heart of our corporate character. The following set of values serves as a daily guide to operating with integrity in this complex environment in which we do business:
| Customer Value |
We deliver unparalleled value to our customers. Only by serving our customers well do we justify our existence as a business. We view our success as dependent on our customers’ success, both now and in the future. |
| Accountability |
We keep our commitments to our stakeholders. We earn the confidence of our stakeholders by acting with integrity and behaving ethically. We do what we say we will do. |
| Diversity |
Our value as a company is realized by recognizing the value of each individual. We embrace diversity as a competitive advantage essential to our success. We are a global company in every sense – geographically, strategically and culturally. |
| Innovation |
We embrace change, for ourselves and for our customers and partners. We foster creativity, innovation and risk-taking that will enhance value and improve our customers’ businesses and our own. We use technology as a strategic tool. |
| Velocity |
We win by combining speed and direction. Our sense of urgency is manifested in timely, customer-focused execution. We understand that the best decisions balance thoughtfulness and speed. |
Avaya’s values shape the behavior and decisions of all Avaya directors, officers and employees around the world, and we continue to define and refine our values as our company grows. Our values apply to the way we deal with our customers, our partners, our suppliers, the communities in which we work and live and – most of all – one another. We recognize that integrity and customer satisfaction go hand in hand.
Among other things, Operating with Integrity requires that we behave in law-abiding and ethical ways, that we comply with corporate policies in all our business relationships, dealings and activities, and that we share these expectations with our business partners, contractors and consultants. Operating with Integrity should be followed even when it seems that violating it would be to Avaya’s advantage. |
