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During the course of normal business operations, Avaya collects personal information about its employees and third parties, including but not limited to BusinessPartners, vendors, resellers and customers. Avaya may also receive unsolicited documents or materials that contain personal information (e.g. resumes, e-mails).
"Personal information" (defined below) should be used for the business purposes for which it was collected or intended, unless there is a legitimate business need and legal justification for using it for another purpose.
"Sensitive personal information" (defined below) must be treated with special care and not shared inside or outside of Avaya except as permitted by law and there exists a compelling or legitimate business need or other legal justification.
Sharing personal information outside of Avaya or across international borders should be done only after appropriate consideration of the legal restrictions on the further use of the data, the security of the data, and the legal justification for any international transfer.
The security of this information must be preserved consistent with the Avaya Security Policies. Employees should immediately report any loss or, misuse of, or damage to personal information to dataprivacy@avaya.com, compliance@avaya.com or call Avaya Security (1-877-99-ETHIC (1-877-993-8442) for U.S. or +1-908-953-7276 for non-U.S. callers) or by logging in to www.ethicspoint.com .
The consequences of violating privacy laws can be serious. Violations can harm Avaya’s brand and reputation, can subject Avaya to class action and other litigation, and can subject the company and individuals to criminal penalties and imprisonment.
Avaya values the protection of personal privacy and permits individuals appropriate opportunity to inspect and correct information collected about them.
Any questions, concerns, or disputes regarding this Policy should be directed to compliance@avaya.com or, if applicable, your local data privacy officer.
Failure to follow this Policy may result in disciplinary action, up to and including dismissal.
Global Data Privacy Policy ( PDF, 324KB) 
I. Overview
II. Types of Information
III. Collecting and Using Information
IV. Sharing Information
V. No Inappropriate Automated Decision Making
VI. Personnel Monitoring
VII. Information Security and Data Integrity
VIII. Requests for Access to Personal Information
IX. Other Rights of Individuals
X. Modification of Policy
XI. Complaint Procedure and Dispute Resolution
XII. Questions
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I. Overview
Operating with Integrity implies continuous respect for personal information relating to our employees, consultants, agents and other third parties with whom we do business, including customers, BusinessPartners, vendors and resellers. The protection of the privacy of personal information is an important commitment. Personal information must not be gathered excessively, used improperly or handled carelessly. Avaya expects all employees, (as well as those acting on our behalf including but not limited to non-employee workers (NEWs), outsourced personnel/contractors and any other individuals conducting business on behalf of or under the direction of Avaya) to adhere to this Policy and to ensure that appropriate privacy and security restrictions are in place when personal information is collected, stored and transferred.
The purpose of this Policy is to promote compliance with these objectives and with the various privacy and data protection principles of (and the national and international laws and regulations of) the countries in which Avaya operates (e.g., the European Union (EU) Data Protection Directive). This Policy also provides our employees and the general public – including actual and potential customers, government regulators, BusinessPartners, vendors, resellers, consultants, agents and other third parties with whom we do business - a statement of our commitment to the principles of data privacy and data protection.
Where local laws and regulations mandate additional restrictions on the collection, use and disclosure of personal information that exceed those contained in this Policy, the local laws and regulations will prevail.
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