Transfer Agent Information
The Bank of New York is Avaya's stock transfer agent. A transfer
agent is appointed by a corporation to maintain records of its stockholders.
The transfer agent keeps records of every outstanding stock certificate
and the name of the individual to whom it is registered. When an
individual sells stock, the transfer agent transfers the ownership
of the stock from the seller's name to the buyer's name. The transfer
agent also resolves problems that arise from lost, destroyed or
stolen certificates.
The transfer agent provides safekeeping and liquidation services.
The transfer agent accepts deposits of share certificates and holds
them in book entry form. This reduces the risk of fire, theft or
loss of your certificates. The transfer agent will also sell, at
your written request, any shares it holds on your behalf.
Online Account
Access
If you are a registered shareholder (i.e., you own Avaya stock in
your name on the The Bank of New York records) you can access your
account through The Bank of New York's web site with your SSN/Tax
ID number and PIN (Personal Identification Number).
Access
account.
If you do not have a PIN number you may request one on the web
site after satisfying certain security requirements.
Account Information
Refer to Online Account Access
to easily access your account information at any time. If you do
not have online access, call The Bank of New York, at 1-866-22AVAYA
(1-866-222-8292) or 1-212-815-3700 (Must Use Company Code 8267 When Prompted). Have your Social Security or
Taxpayer Identification Number ready when calling.
You may also obtain account information by mail. Include your
account number or Social Security Number in your correspondence,
and mail to:
Avaya Shareholder Services
PO Box 11033
New York, NY 10286-1033
Online Account Transactions
On The Bank of New York’s web site, you may view your account
balances, transactions, and check history as well as complete the
following transactions online:
- Change your address.
- Change/View investment options.
- Request certificates from your direct purchase plan shares or direct registration shares (DRS).
- Request certificates from your dividend reinvestment plan shares
or direct registration shares (DRS).
- Sell shares.
Online Tax Forms and Transfer Instructions
You can access printable forms and transfer instructions on The
Bank of New York web site. This does not require a secure login.
View forms and instructions.
Tax Forms
- W8
- W8 Instructions
- W9
- W9 Instructions
Transfer Instruction Package
- Basic
- Decedent
- Non-probate
Sample questions and answers regarding the different types of transfers
are also available through The Bank of New York's web site.
View transfer
questions and answers.
Stock Transfers by Mail
Once you have completed your transfer instructions for your Avaya
securities, mail the documents to The Bank of New York, at the following
address:
Avaya Shareholder Services
Receive and Deliver Department
PO Box 11034
New York, NY 10286-1034
All transfer documentation and certificates (if applicable) should
be sent in the same package. We recommend that the package be sent
via Registered or Certified Mail, insured for 2% of the value of
any certificate shares you may have enclosed.
Replacement of Lost, Missing, Stolen or Non-Received Stock
Certificates
Write to The Bank of New York's Lost Securities Department and
include the name of the security, the name of the registered owner(s),
the number of shares and the certificate number(s) in your correspondence.
Please be sure that all current owners or legal representatives
sign the letter. If the registered owner is deceased, please state
so in your letter so that we may provide you with the necessary
legal requirements. Mail the document(s) to:
Avaya Shareholder Services
Lost Securities Department
PO Box 11033
New York, NY 10286-1033
Fees to Replace Lost Securities
There is a fee of approximately 2% of the market value or a minimum of $25.00 of the lost securities. Once The Bank of New York has received your letter,
a stop will be placed against the certificate(s) and an Affidavit
of Loss will be mailed to you. The Affidavit of Loss will specify
the exact surety fee. You will not be charged a replacement fee
if you reported non-receipt of your certificates within one year
of issuance and The Bank of New York issued the stock and is currently
the transfer agent.
Change Mailing Address
Refer to Online Account Access
to easily change your mailing address at any time. If you do not
have online access, call The Bank of New York, at 1-866-22AVAYA
(1-866-222-8292) or 1-212-815-3700 (Must Use Company Code 8267 When Prompted). Have your Social Security or
Taxpayer Identification Number ready when calling. You may also
request a change of address in writing. Please forward your correspondence
to:
Avaya Shareholder Services
Account Maintenance Department
PO Box 11037
New York, NY 10286-1037
Replace Lost or Missing Checks
Call The Bank of New York, at 1-866-22AVAYA (1-866-222-8292) or
1-212-815-3700 (Must Use Company Code 8267 When Prompted). Have your Social Security or Taxpayer Identification
Number ready when calling. You may also request replacement checks
by mail. Include your account number or Social Security Number in
your correspondence and mail to:
Avaya Shareholder Services
Account Maintenance Department
PO Box 11037
New York, NY 10286-1037
Purchase Avaya Stock
You may purchase Avaya stock two ways:
The BuyDIRECT plan (BuyDIRECT is a service mark of The Bank of
New York) permits existing shareholders and interested first-time
investors to purchase shares directly from Avaya, without having
to go through a broker. You can obtain a plan prospectus and application
from our transfer agent, The Bank of New York, by calling 1-866-22AVAYA
(1-866-222-8292) or 1-212-815-3700 (Must Use Company Code 8267 When Prompted). You may also obtain the form
at www.stockbny.com. Learn more about
BuyDIRECT.
You may also purchase Avaya stock through a stockbroker or investment
advisor.
Last Updated: 27-Mar-06
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