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12-20-2004
Avaya Announces Completion of Redemption of Liquid Yield Option
12-15-2004
Avaya Acquires RouteScience
12-13-2004
After Twenty-five Years of Phone Tag, Voice Mail Comes of Age
12-10-2004
Avaya Awarded 'Voice and Data Vendor Partner of the Year' at theChannel Awards 2004
12-09-2004
Six of Avaya's Top-Performing BusinessPartners Earn"BusinessPartner of the Year" Honor
12-07-2004
Prosa Implements Avaya IP Telephony Solutions to Enhance CustomerService and Process More than 2 Million Transactions Daily
12-07-2004
Avaya and Verizon Collaborate on Sales and Service To RapidlyExpanding Small and Medium Business Market
12-07-2004
Honda Drives Dealership Improvements with Wireless IP Telephonyfrom Avaya
12-06-2004
Avaya Leads Global IP Telephony Market For Fourth ConsecutiveQuarter
12-06-2004
Banco do Brasil Becomes a Pioneer in Wireless IP Telephony withSolutions from Avaya
12-06-2004
Avaya Communications Network to Link 30,000 Washington, D.C.Government Employees and Save Over $10 Million Annually
12-06-2004
Unique Marketing Campaign Reinforces Value of Avaya Remote Monitoring Systems to Reduce Network Outages and Save Customers Millions
12-06-2004
Avaya Launches New Web Site and Advertising Campaign with "Communications at the Heart of Business"
12-03-2004
Avaya Holds Contact Center Best Practice Forum in China
12-02-2004
Consultedge Achieves Platinum Certification Status with Avaya
11-30-2004
Avaya Leads Asia Pacific IP Telephony Market in First Half of 2004
11-30-2004
Alestra AT&T Reduces Costs and Improves Customer Service withIP Telephony Solutions from Avaya
11-24-2004
Avaya Survey Shows that More and More Workers Are On Call 24/7
11-24-2004
Avaya Research Shows that UK Businesses Lose Money Through Missed Calls
11-22-2004
Leading IT Market Research and Advisory Firm Cites AvayaBusinessPartner Program as Milestone for Convergence Industry
11-22-2004
French Credit Giant, Cofinoga, Relies on Avaya IP Communications toManage its Fast Growing Customer Inquiry Levels
11-18-2004
Nicom Technologies, Inc. Achieves Platinum Certification Statuswith Avaya
11-18-2004
Avaya Completes Acquisition of Tenovis
11-18-2004
Avaya Announces Details of Redemption of Liquid Yield Option
11-16-2004
Avaya Announces Pricing of Tender Offer and Results of ConsentSolicitation for 11-1/8% Senior Secured Notes Due 2009
11-16-2004
Avaya Solutions and Services Provide Launch Platform for NewCanadian Multi-Channel Contact Centre Company
11-16-2004
Avaya Awarded Contact Centre Supplier of the Year Award 2004 inDublin
11-15-2004
EMEA Contact Center Infrastructure Magic Quadrant Report PlacesAvaya in "Leaders" Quadrant
11-09-2004
Fundación Cardio Infantil Improves Customer Care withSolutions from Avaya
11-08-2004
Avaya Hosts Forums on Best Practices for Contact Centers to HelpCompanies Transform the Customer Experience
11-04-2004
Avaya Appoints Cynthia Richmond to Target Strategic and Major Accounts in Australia
11-01-2004
Avaya IP Video Telephony Solution Makes Desktop Videoconferencing as Simple as a Phone Call
11-01-2004
Avaya Commences Tender Offer and Consent Solicitation for 11-1/8% Senior Secured Notes Due 2009
10-29-2004
Avaya Comments on Outlook for Fiscal Years 2005 and 2006
10-28-2004
Emirates Bank International Selects Avaya IP Telephony
10-26-2004
Avaya Reports Fourth Fiscal Quarter and Fiscal 2004 Results
10-26-2004
McAfee Selects Avaya IP Office for Increased Mobility and Productivity
10-25-2004
PLDT, Avaya Forge Deal to Support Philippine Business and Booming Call Center Industry
10-25-2004
Avaya Launches Service Provider-Delivered Solutions
10-20-2004
Avaya Puts 35,000 IP Telephony Systems to Work for Small and Medium Businesses Worldwide
10-20-2004
Avaya Solutions Ensures Faster Network Access for Students and Employees of University of Applied Sciences in Deggendorf, Germany
10-20-2004
Ledson Vineyards Transforms Communications with One of 35,000 Avaya IP Offices Sold Worldwide to Small and Medium Firms
10-19-2004
Avaya VP Named 2004 "Corporate Woman of the Year" by Colorado-Based Women'sVision Foundation
10-18-2004
Avaya Contact Center Express Launches for Medium-Sized Businesses, Driving Superior Levels of Customer Service, Cost-Efficiency
10-14-2004
Avaya Overall Leader in IP Telephony Market in Asia Pacific
10-14-2004
Leading Korean Furniture Manufacturer Livart Improves Customer Service, Productivity Using Avaya IP Telephony
10-13-2004
Voice on the Net 2004:
10-13-2004
Avaya Exhibits at EDUCAUSE the Value for Higher Education Organizations to Tap Into the Power of Internet Protocol Telephony Communications
10-12-2004
Avaya Announces Fiscal Fourth Quarter and Fiscal Year 2004 Reporting Date
10-11-2004
Do Government Contact Centers Stack Up? Survey Findings Announced
10-08-2004
GE Consumer & Industrial Argentina Improves Communications While Protecting Investments with Avaya IP Telephony Solutions
10-07-2004
Avaya Strengthens SMB Distribution with Nimans
10-05-2004
Avaya to Purchase Tenovis, A Major European Provider of Enterprise Communications Systems and Services
10-04-2004
Avaya Completes Purchase of Spectel
09-29-2004
Avaya China to Hold Its First Nation Wide Customer Forum
09-29-2004
SKC Communication Products, Inc. Achieves Gold Certification Status with Avaya
09-28-2004
DJJ Technologies Achieves Platinum Certification Status with Avaya
09-28-2004
Avaya Helps UK Businesses Meet New Demands of Disability Discrimination Act
09-15-2004
Avaya Labs Granted Patent for Call Centre Automatic Work Distribution Software for Mobile and Remote Workers
09-15-2004
Next-Generation Travel Experience Becomes a Reality for Transport Lausanne Via Avaya Converged Technology
09-14-2004
Avaya Announces New Communications Applications that Utilize Automated Speech to Drive Business Productivity and Enhance Customer Service
09-13-2004
Avaya and IBM Collaborate To Deliver New Speech-Enabled Self-Service Solutions
09-13-2004
Avaya Appoints Omar Kezouit as Vice President, IBM Strategic Alliance, EMEA
09-08-2004
Avaya at SpeechTEK 2004 Presents Strategies for Businesses toImprove Customer Service and Employee Productivity ThroughAutomated Communications
09-02-2004
Avaya Ranked Among Leaders in META Group's Evaluation of the Enterprise IP Telephony Market
09-01-2004
Burswood Focuses on Customers with Avaya IP Contact Centre
08-30-2004
Avaya Targets Growth in Enterprise and Government Markets with New Appointment
08-26-2004
Nation's Largest Nonprofit Home Healthcare Agency Links Nine Regional Offices and Improves Emergency Response with Avaya IP Telephony Solution
08-26-2004
Vodafone New Zealand Implements Solutions for National Call Center with Avaya and Agile
08-25-2004
Martyn Lambert Appointed as Vice President Marketing & Applications, EMEA at Avaya
08-25-2004
Avaya Installs First Phase of Core Converged Communications Network Hardware for 2006 FIFA World Cup™
08-24-2004
Avaya Leads World Market in Q2 2004 for Enterprise IP Telephony Revenue and IP Port Shipments
08-24-2004
Avaya Listed in the Leaders Quadrant in the Magic Quadrant Report for North American Corporate Telephony
08-23-2004
NBC Olympics Selects IP Telephony from Avaya for Broadcast of 2004 Games
08-16-2004
Dutch Ministry VROM Chooses CSS Telecom to Deploy an Avaya IP Telephony Solution
08-16-2004
Avaya and Ingram Micro China Working Together To Tackle Local Small and Medium Business Market
08-12-2004
Traveling Avaya IP Telephony Network Helps Transform Communications for Annual Golf Tournaments
08-12-2004
Avaya Listed in the "Leader" Quadrant in Contact Center Vendors Magic Quadrant for Asia Pacific
08-09-2004
Bank of Ireland 365 Signs Deal with Avaya for Secure Communication Services
08-08-2004
Avaya Strengthens BusinessPartner Programme in the Middle East and North Africa Region
08-04-2004
Avaya Korea Deploys IP Telephony Network for Korea Network Information Center (KRNIC) to Upgrade Customer Service for Internet Related Information
08-03-2004
Avaya To Purchase Spectel for Approximately $103 Million
08-02-2004
LG CNS and Avaya Korea Open Avaya Solution Center
07-29-2004
Avaya Extends Leadership in European Converged Telephony Market
07-28-2004
Office Holiday: Co-Workers, Clients Tag Along on Family Vacations
07-27-2004
Avaya Unveils New Wireless IP Telephony Products For Converged Mobility Throughout - and Beyond - an Enterprise
07-27-2004
Avaya Reports Increased Revenues, Operating Income and OperatingCash Flow from Continuing Operations in Third Fiscal Quarter of2004
07-26-2004
Toshiba Corporation Selects Avaya IP Telephony Solutions to Connect 12,000 Employees
07-26-2004
Small and Medium Companies Worldwide Solving Business Problems with New IP Telephony Software from Avaya
07-24-2004
MetLife Mexico Reduces Costs and Improves Customer Service with IP Telephony Solutions from Avaya
07-21-2004
Korea Leadership Center Offers High Quality Tele-education with Avaya IP Office
07-21-2004
Avaya Labs Australia Awarded Global Responsibility for VoIP Services R&D
07-20-2004
Online Traffic School Uses Avaya IP Office to Drive New Levels of Customer Responsiveness
07-20-2004
Avaya Leads IP Telephony Market in Mexico with Largest Number of Enterprise Port Shipments in 2003
07-20-2004
Avaya Online Forum Addresses Network Security and Business Continuity Challenges
07-19-2004
Avaya Accelerates Strategy To Deliver Next Generation of Communications Devices
07-14-2004
Avaya Helps One of the Nation's Fastest-Growing Small Public Companies Communicate Critical Medical Information
07-14-2004
Avaya Korea Connects Good Morning Shinhan Securities Offices with IP Contact Center Solutions
07-11-2004
Avaya and Microsoft Business Solutions Collaborate to Enable Small and Medium Businesses to Improve Customer Service
07-09-2004
Avaya Completes Contribution to Pension Plan
07-07-2004
Avaya Appoints Queensland Business Development Director
07-07-2004
Avaya Announces Fiscal Third Quarter 2004 Reporting Date
07-06-2004
Avaya Repurchases $131.6 Million of Senior Secured Notes During Third Fiscal Quarter
07-01-2004
Avaya Promotes Adoption of Converged Networks Among China's Mid-sized Enterprises
06-22-2004
Avaya Korea Provides IP Office to Olympus Korea Contact Center
06-21-2004
Avaya Leads the Enterprise Communications Market in Greater China
06-17-2004
Avaya is Overall Leader in Asia Pacific IP-PBX Telephony Market
06-15-2004
Ebookers Selects CCT to Provide £2.5 Million Avaya IP Contact Center System
06-14-2004
Small and Medium Businesses' Needs for Mobility on IP Networks Recognized with New System & Software from Avaya
06-10-2004
Visually Handicapped Can Now Seek Jobs in Call Centers with Help of Communications Technology from Avaya
06-10-2004
Leading Canadian Insurance Group Selects Avaya to Raise the Bar in Customer Service and Call Center Efficiency
06-10-2004
Avaya to Share Strategies for Securing Communications at Conference Dedicated to Security of Networked Information Systems
06-07-2004
Shaw University, Nation's Oldest Southern Historically Black University, Leaps Into A New Age of Communications Using Avaya Internet Protocol Technology
06-07-2004
Avaya Builds Converged Communication System for AsiaInfo in China
06-04-2004
Gartner IT Security Summit 2004: Avaya Outlines Strategies Businesses Can Use to Help Protect Critical Company Communications
06-03-2004
Industrias Estra Reduces Costs and Improves Productivity with IP Telephony Solutions from Avaya
06-02-2004
Avaya Executive Susan Bailey Provides Keynote at Colorado Technology Summit VIP Luncheon
05-27-2004
Avaya Bags Top Industry Award
05-27-2004
Avaya Online Documentary on IP Telephony Spotlights BusinessStrategies for a Cost-Effective Communications
05-27-2004
"Avaya Comunicación Registrada" Will Focus on the Benefits of IPTelephony for Today's Businesses
05-24-2004
Avaya to Make Voluntary Contribution to Pension Plan
05-19-2004
Jocelyne Attal Appointed Chief Marketing Officer for Avaya
05-19-2004
Avaya Continues to Lead in the Contact Center Solutions Market inthe Caribbean and Latin America, According to Frost & Sullivan
05-19-2004
One of the Nation's "Most Wired" Hospitals Improves ServiceDelivery with Avaya IP Telephony Solution
05-17-2004
Avaya Launches IP Telephony BusinessPartner Incentive Program
05-14-2004
Avaya Reaches Settlement in Y2K Lawsuit
05-14-2004
Avaya's IP Telephony Seminars to Focus on Communications Solutionsthat Help Companies Reduce Costs, Grow Revenues and Lower Risk
05-12-2004
KeyPoint Credit Union Selects Converged Solution From Avaya andExtreme Networks To Deliver More Effective Customer Service
05-10-2004
Precision Tool Manufacturer Uses Avaya IP Telephony Solution toDeliver More Efficient Service to its Global Customers
05-10-2004
Avaya Gains Leading Position in IP-PBX Telephony Market in SouthKorea
05-05-2004
One of Northern Europe's Largest Academia, Lund University, SelectsAvaya for Scandinavia's Biggest IP-SIP Installation
05-05-2004
Dutch Lottery Organisation, De Lotto, Relies on Avaya IP Telephonyto Increase its Odds
05-05-2004
Premiership Champions Arsenal Choose Avaya to Lead them to the Topof the Customer Services League
05-05-2004
Avaya to Showcase End-to-End Converged Networking Solutions withExtreme Networks at NetWorld+Interop Las Vegas 2004
05-05-2004
Financial Services and Insurance Companies Evolve to Avaya IPTelephony to Meet Needs for Business Continuity and ConnectingBranch Offices
05-04-2004
Avaya Appoints Francis Scricco, Group Vice President, Avaya GlobalServices
05-04-2004
Avaya Listed in the "Leader" Quadrant in Enterprise Telephony MagicQuadrant for Asia Pacific
05-03-2004
Leading Health Care Technology Firm Selects Avaya IP TelephonyPlatform to Transform its Global Operations
04-29-2004
Avaya Gains Enterprise IP Telephony Leadership Position in EMEA
04-27-2004
Avaya Earns 22 Cents Per Diluted Share from Continuing Operationsin Second Fiscal Quarter of 2004
04-26-2004
Avaya Communication Manager Selected as Morgan Stanley's StrategicVoice Platform
04-26-2004
Executive Perspectives
04-21-2004
Atento Peru Invests US$600,000 in Avaya Solutions to ImproveCustomer Service
04-21-2004
Avaya Gives Voice to Microsoft Business Solutions CRM
04-19-2004
Avaya Small and Medium Business Solutions Group Appoints New Country Manager for China
04-14-2004
Ernst & Young Consults Avaya on Converged Communications System for New UK Headquarters - One of the Largest National IP Telephony Implementations
04-12-2004
Boston Red Sox Gear up with Avaya IP Telephony for Fenway ParkOpener
04-07-2004
Avaya IP Telephony Solutions for Small and Medium Businesses Named"Best in Test" in
04-06-2004
Avaya Small And Medium Business Solutions Expands Team With NewAsia Pacific Appointment
04-05-2004
Avaya Presents Seminars on Communications Solutions That HelpCompanies Reduce Costs, Grow Revenues and Improve Business Results
04-05-2004
DJJ Technologies Achieves Gold Certification Status with Avaya
04-02-2004
Avaya to Purchase Tata Group's Shares of Tata Telecom Ltd.
04-01-2004
Avaya Inc. to Host Webcast on Second Fiscal Quarter 2004 Earnings
03-31-2004
Avaya Helps Miami-Dade Fire Rescue Deliver on its Commitment toPublic Safety
03-30-2004
Avaya and Australian Soccer Association Announce StrategicPartnership
03-30-2004
New Avaya Solutions Provide More Effective Real-Time CollaborationThrough Increased Control Over Business Communications
03-29-2004
Horsham District Council Drives e-government with Avaya
03-22-2004
The Government of the State of Chihuahua Improves Citizen Serviceswith Technology from Avaya
03-22-2004
Avaya Network Bandwidth Optimization Service Increases NetworkCapacity and Transmission Speeds
03-17-2004
European Businesses Concerned About Security of Voice and Data Networks: Just 2% Believe Wireless Encryption is Totally Secure
03-17-2004
Inchcape Motors Australia Opt for Avaya IP Wireless Telephones
03-15-2004
Tarkett Chooses Avaya IP Telephony Solution To Boost CustomerService, Improve Call Handling
03-11-2004
Avaya Korea Provides CJ CableNet with IP-based Multi-site ContactCenter Solutions
03-10-2004
Avaya IP Telephony Platform Chosen as Top Convergence Solution byNetwork World
03-09-2004
Coca-Cola Amatil Selects Avaya in $1.5 Million National ContactCentre Deal
03-09-2004
Three New Appointments Enhance Avaya's Sales and Channel Teams
03-03-2004
Avaya Named as Enterprise Unified Messaging Market Leader inWestern Europe
03-01-2004
Avaya IP Telephony Solutions Score Highest Marks in IndependentTests of Support for People with Disabilities
03-01-2004
Multinational Systems Integrator Dramatically Reduces Telecom Costswith Global Avaya IP Office Network
03-01-2004
Avaya Recognizes U.S. BusinessPartners for Outstanding RevenueGrowth, Superior Customer Satisfaction
03-01-2004
Avaya IP Telephony Solutions Are First to Be Certified in KeyCategories by Government Test Lab
02-27-2004
KUKTEM Clinches PIKOM's Premier IT Award with Avaya Solution
02-24-2004
Avaya Adds LAN Systems as an Avaya BusinessPartner for Small/MediumBusiness Solutions
02-24-2004
Avaya Appoints Matthew Booher Vice President Investor Relations
02-24-2004
Avaya Small and Medium Business Solutions Group Launches into China
02-24-2004
Avaya to Showcase the Benefits of IP Telephony at Telexpo 2004
02-23-2004
New Avaya Solutions Provide More Effective Real-Time CollaborationThrough Increased Control Over Business Communications
02-23-2004
Avaya Korea Provides Lotte Card Contact Center Solutions forSeamless Business Integration
02-23-2004
Avaya Leads World Market in Enterprise IP Telephony Port Shipmentsfor 2003
02-18-2004
Avaya Strengthens UK and Ireland Operations to Better ServeCustomers
02-18-2004
Kenneth Cole Productions Fashions Avaya IP Telephony Network
02-18-2004
Asia-Pacific Contact Centers Will Widen Lead in IP Adoption
02-17-2004
Avaya CEO Don Peterson to Deliver VoiceCon 2004 Keynote on 'Crossing the Chasm - Trusting and Building IP Communications'
02-17-2004
Carpigiani-USA Raises the Bar for Customer Service with Avaya IPOffice
02-12-2004
Avaya Announces Sale of 14 Million Shares Of Common Stock
02-11-2004
Adams Keegan Improves Customer Service, Reduces Costs WithIntegrated Solution from Avaya and Microsoft®
02-10-2004
Avaya Small-to-Medium IP Telephony Solutions Named "Best in Test"in
02-04-2004
Avaya Scores a Technology First in Korean Educational Sector with802.11g Wireless Network for Induk Institute of Technology
02-03-2004
Avaya Inaugurates India Development Center to Support Avaya Labs'Global Research and Development Efforts
02-03-2004
Leading Canadian Contact Center Reduces Costs & IncreasesEffectiveness of Multi-Site Operations
02-03-2004
Four Avaya BusinessPartners in Brazil Achieve Silver Certification
02-02-2004
Avaya Strengthens Leadership Team in Europe, Middle East and Africa
02-02-2004
Avaya Completes Sale of Connectivity Solutions Business toCommScope
01-30-2004
Communications-Driven Results: Avaya's Message at EXPO COMM Mexico2004
01-29-2004
Teleperformance Makes the Right Call with Avaya
01-27-2004
Avaya Earns Seven Cents Per Diluted Share On Continuing Operationsin First Quarter Of Fiscal 2004
01-27-2004
Grupo Proa Connects 68 Facilities Throughout Mexico with IPTelephony Solutions from Avaya
01-22-2004
UOL Argentina Selects Technology from Avaya to Improve CustomerService and Increase Productivity
01-22-2004
Combest Inc. Achieves Platinum Certification Status with Avaya
01-21-2004
Avaya Appoints Debbie Bruce as New Finance Director for UK &Ireland
01-20-2004
High-Tech San Jose High School Uses Avaya IP Office to Support aFlexible Workplace
01-16-2004
Avaya Korea Forges Business Partnership with LG Electronics
01-13-2004
Multi-Tech Systems Complements Avaya's Converged Enterprise IPPlatform for Branch Offices
01-12-2004
Avaya Introduces New Communication System That Delivers BigBusiness Capabilities To Small, Medium and Home Offices
01-07-2004
Avaya Inks New Converged Network Infrastructure DistributionAgreement with Ingram Micro UK
01-06-2004
Avaya to Build Call Center for Major China Auto Manufacturer
01-05-2004
HCI Technologies Achieves Gold Certification Status with Avaya