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Anixter South Pacific Achieves Avaya SYSTIMAX® PrestigeBusinessPartner Status

04-23-2003

Avaya Inc. (NYSE:AV) a leading global provider of communicationsnetworks and services for businesses, today announced that it hasaccredited Anixter South Pacific as a SYSTIMAX® PrestigeBusinessPartner under its SYSTIMAX First programme.

Avaya Inc. (NYSE:AV) a leading global provider of communicationsnetworks and services for businesses, today announced that it hasaccredited Anixter South Pacific as a SYSTIMAX® PrestigeBusinessPartner under its SYSTIMAX First programme. SYSTIMAXFirst is the Avaya Connectivity Solutions BusinessPartnerprogramme.

Anixter is a leading distributor in Australia focusing onproviding a broad range of network related services to corporatecustomers.

Avaya's Prestige BusinessPartner status is the highestaccreditation level granted to BusinessPartners who possess AvayaConnectivity Solutions expertise and are successful in deployingAvaya solutions. This accreditation level ensures that Avaya'scustomers benefit from best-in-class know-how, design andinstallation support, quality of service and reliability.

All Avaya BusinessPartners are required to meet set stringentbusiness criteria and their selected staff trained as CertifiedSYSTIMAX Engineers. After achieving the required standard thebusiness partner is judged competent to deliver the technicalexpertise needed by the most sophisticated network users, includingvalue added services such as design and operational support.

The Prestige BusinessPartner tier was established to meet therigorous demand among IT users for more advanced networkinfrastructure. As a result, customers are now turning more oftento expert suppliers for design and technical support.

Dr Ispran Kandasamy, managing director, Avaya ConnectivitySolutions Asia Pacific, said: "We are delighted to accredit AnixterSouth Pacific as a SYSTIMAX Prestige BusinessPartner. They willhelp meet the growing need for business partners who can helpcustomers maximise the benefit of our SYSTIMAX Solutions."

"With the growth in network-centric systems, the highestcommunications performance and lowest possible downtime are vitalto businesses," he added. "Prestige Partners will allow suchbusinesses to benefit from the full resources of one of the world'sleading developer and manufacturer of structured connectivitysolutions. We are confident that our customers will receive thehighest standard of technical expertise and operational support inthe marketplace."

Wayne Bogart, vice president, Anixter Asia Pacific, said: "As aPrestige Partner we have a much closer relationship with Avaya thatwill help us to be more responsive to the needs of our existing andpotential customers — especially those requiring more than justsupply and installation. The expertise of a global team of cablingspecialists is quickly available - directly from the Avaya Labs —both when we are building new networks and optimising operationalperformance."

Headquartered in Sydney Australia Anixter has long enjoyedsuccessful relationships with Avaya, Lucent Technologies andAT&T. Over the last year, it has successfully completed majorprojects to install Avaya SYSTIMAX Solutions to pro-actively buildmarket share.

About Avaya
Avaya Inc. designs, builds and manages communications networks formore than 1 million businesses worldwide, including 90 percent ofthe FORTUNE 500®. Focused on businesses large to small, Avaya is aworld leader in secure and reliable Internet Protocol (IP)telephony systems and communications software applications andservices.

Driving the convergence of voice and data communications withbusiness applications — and distinguished by comprehensiveworldwide services — Avaya helps customers leverage existing andnew networks to achieve superior business results. For moreinformation visit the Avaya Web site: http://www.avaya.com

About Anixter
Anixter International (NYSE:AXE) is the largest global distributorand logistics services provider of wire, cable and connectors foruse in data, voice, video, electrical and electronic applications.Founded in 1957, the company now employs more than 5,000 people in180 cities worldwide. Anixter's customers benefit from thecompany's technical expertise and market specialisation and haveaccess to Best-in-Class products through Anixter's partnershipswith the world's leading manufacturers. Contact Anixter on 1800 658890 for more information or visit www.anixter.com

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