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Avaya Accredits Teamsun a Gold BusinessPartner for Its ConvergenceNetwork Products

  • New certification guidelines able to attract moreBusinessPartners with stronger IT service capability and technicalexpertise to help customers reduce cost, lower risk and growrevenue

Avaya Inc. (NYSE: AV), a leading global provider of communicationsnetworks and services for businesses, today announced that Teamsunwas accredited as a Gold Partner under Avaya's BusinessPartnerCertification Program.

Avaya Inc. (NYSE: AV), a leading global provider ofcommunications networks and services for businesses, todayannounced that Teamsun was accredited as a Gold Partner underAvaya's BusinessPartner Certification Program.

"The award of a Gold BusinessPartner status for convergencenetwork products demonstrates Avaya's recognition of Teamsun'sservice capability and sales performance," said Ms. Linda Zhang ,Deputy Country Manager of Avaya (China). Since its businesspartnership with Avaya, Teamsun has scored a number of successfulwins in CRM/call center and convergence businesses. These wins havebrought great value to Avaya's customers in China to reduce cost,lower risk and grow revenues; and boosting potential customers'confidence in Avaya solutions.

There are four levels of partners in Avaya's BusinessPartnerProgramme: Authorized, Silver, Gold and Platinum. Avaya setsrigorous requirements on business partners certified as Gold, thethird level in its channel hierarchy. Among these requirementsare:

  • at least three Avaya-certified network engineers,
  • two network design professionals,
  • three network implementation professionals,
  • fulfilment of business objectives, and
  • Level-2 customer support competence.

To support the strategy of network convergence, Avaya GreaterChina implemented a reorganisation in the second half of the year2002 to merge the previous voice and data groups into one"Convergence" department. The new department follows the channelappraisal system used before the reorganisation that featuredseveral BusinessPartner levels such as Platinum, Gold, Silver andAuthorized.

However, the appraisal system had more stringent requirementsfor certification of BusinessPartners. The new measurementguidelines have functioned well and were able to attract moreBusinessPartners with stronger IT service capability and technicalexpertise.

With Avaya certification, a BusinessPartner can objectivelymeasure knowledge skills of their workforce; develop product andtechnical knowledge to work effectively with Avaya's leading-edgevoice and data products and create powerful communication solutionsand well position itself with customers as knowledgeable inconverged voice and data networking, and applications.

About Teamsun
One of the Top 20 companies in the Haidian campus of ZhongguancunSci-tech Park, Teamsun Sci-tech Co., Ltd is a powerful IT productand service provider. The company has built up a completeimplementation platform supported by sales and management agentsworking with its Business, Regions, Product and Channels supportedby its remote offices in Guangzhou, Shanghai, Shenzhen, Nanjing,Wuhan and Chengdu.

About Avaya
Avaya Inc. designs, builds and manages communications networks formore than 1 million businesses worldwide, including 90 percent ofthe FORTUNE 500®. Focused on businesses large to small, Avaya is aworld leader in secure and reliable Internet Protocol (IP)telephony systems and communications software applications andservices.

Driving the convergence of voice and data communications withbusiness applications — and distinguished by comprehensiveworldwide services — Avaya helps customers leverage existing andnew networks to achieve superior business results. For moreinformation visit the Avaya Web site:

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