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Avaya Hires ex-Alcatel Sales Director To Head Up SMB Sales In TheUK And Ireland


Avaya announced the appointment of Richard Pitt as sales director for its Small and Medium-sized Business Solutions (SMBS) group in the UK and Ireland.

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced the appointment of Richard Pitt as sales director for its Small and Medium-sized Business Solutions (SMBS) group in the UK and Ireland. Pitt will be responsible for increasing sales of all SMBS converged communications systems* and developing stronger links with the channel in the UK. He has over 10 years experience in the voice and data market and was most recently Alcatel's sales director for the UK and Ireland.

Based at Avaya's global SMBS headquarters in Welwyn Garden City, Pitt will report to Fredrick Arneodo, director for Avaya's SMBS group for Europe, the Middle East and Africa.

In his new role Pitt's priorities are to enhance Avaya's relationship with its existing SME-focused business partners and customers, grow sales in the SME sector and strengthen the channel accreditation model for business partners targeting smaller organisations.

Pitt commented, "With global R&D in the UK, Avaya has developed very strong converged communications systems designed specifically to support the five million SMEs in the UK. I plan to help SMEs realise the benefits of IP telephony from reducing call costs to more effective communication whilst building Avaya's market share. I chose to join Avaya because of its commitment to SMBs and the channel, which is unsurpassed in the UK."

"Pitt's appointment is part of Avaya's increased focus on its SMBS group. He brings a proven track record and a great deal of experience in sales of converged communication systems. His reputation within the industry, both among vendors and the channel, is excellent," commented Fredrick Arneodo, Avaya's SMBS group.

Prior to joining Avaya, Pitt spent six years at Alcatel where he was responsible for all sales of voice and data enterprise telephony products, and contact centre products via the channel. Previously he held positions at Data General and 3Com.

*Avaya's SMBS group offers:

  • IP Office converged communication system for small businesses
  • INDEX IP converged communication system for medium-sized businesses

Photography is available on request.

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services. Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results.

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