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Avaya IP Voice Messaging Delivers Operational Efficiency inNext-Generation Networks Through Multi-Protocol Networking

  • Avaya Modular Messaging solutions empower advanced voicemessaging applications in converged networks while supportingcurrent messaging systems for investment protection

Avaya Inc. (NYSE: AV), a leading global provider of communicationsnetworks and services for businesses, today announced Avaya ModularMessaging, which enables workers to easily access and manage voiceand fax messages in Internet Protocol (IP) and traditional telecomnetwork environments. Avaya is the world leader in voice messagingand unified messaging, with approximately 117 million voicemailboxes in use by businesses today. Avaya Modular Messaging usesindustry standards to provide interoperable systems that allowcompanies to enhance the value of current messaging systems whilemoving toward efficient, next-generation converged networks.

Avaya Inc. (NYSE: AV), a leading global provider ofcommunications networks and services for businesses, todayannounced Avaya Modular Messaging, which enables workers to easilyaccess and manage voice and fax messages in Internet Protocol (IP)and traditional telecom network environments. Avaya is the worldleader in voice messaging and unified messaging, with approximately117 million voice mailboxes in use by businesses today. AvayaModular Messaging uses industry standards to provide interoperablesystems that allow companies to enhance the value of currentmessaging systems while moving toward efficient, next-generationconverged networks.

Avaya Modular Messaging embraces IP standards for software andhardware to offer easier administration and network flexibilityacross multi-protocol and global enterprises. Based on IPconvergence standards including SMTP/MIME, VPIM, IMAP4 and Q.SIG,and supporting integration with corporate directories with standardLDAP, the solution⬢s modular architecture enables companies tocost-effectively deliver voice messaging throughout an enterprise,while saving costs by allowing companies to share message storageservers. The new solutions are compatible with existing Avayamessaging servers and many other standards-based systems availabletoday, providing networking and administration benefits in additionto investment protection.

"It is apparent that the idea of a modular messagingarchitecture is the best approach vendors can take to answering thecustomer business requirements of leveraging existing platformseffectively and doing so with standard, lower-cost components,"said Earl Perkins, senior program director, Global NetworkingStrategies, Meta Group, Inc. "A modular messaging architecture canalso serve as a launch pad for an enterprise to develop newapplications for business efficiency and enhance older ones to bemore effective."

The solution pairs Avaya™ Modular Messaging software with theAvaya™ S3400 Message Server, which is housed in a standardrack-mountable chassis, to deliver features and functions that havemade Avaya the voice messaging leader. Scalable from 4 to 144ports, the solution can support up to 50,000 users.

For networking across multiple platforms and sites, Avayaintroduces Avaya™ Message Networking software for the Avaya™ S3210Message Server. Using Avaya Message Networking, companies canachieve business continuity and connect newly acquired companiesand merged companies quickly for better customer responsiveness andmore effective internal communications. Supporting and translatingbetween industry standards such as SMTP/MIME, VPIM, and AMIS, thesolution can span multi-protocol, multi-vendor networks, empoweringcompanies to efficiently use existing messaging servers in anupgraded network and enabling advanced voice messaging acrosslocations and around the world.

"Avaya Modular Messaging takes IP applications to a new level byincreasing networking capabilities while safeguarding businesscontinuity in next-generation networks," said Vic Langford, Avayavice president, Unified Communication Solutions. "Businesses todayneed to make the most of current network investments whileenhancing the ability to provide superior responsiveness tocustomers. Our modular messaging architecture can provide worldwidemessage networking across different industry standards whilesupporting systematic movement to converged voice and dataapplications."

Avaya Modular Messaging has been selected by Broadway Suites, anexecutive suites office provider based in Boulder, Colo.

"Our tenants expect us to provide sophisticated communicationstechnology that can help growing businesses compete effectivelywith larger competitors," said Dwight Reifsnyder, IT director,Broadway Suites. "We chose Avaya Modular Messaging because itdelivers excellent voice messaging services along with the abilityto continue using the systems we have today while we prepare formovement to IP networking. It provides the functions we need nowwith the flexibility to easily integrate new systems andapplications in the future."

Avaya Modular Messaging solutions are scheduled for generalavailability in North America in March 2003 with worldwide rolloutthoughout the remainder of the year.

Pricing for Avaya Modular Messaging Software with Avaya S3400Messaging Server ranges from approximately $100 — $150 per mailbox.Avaya Message Networking Software with Avaya S3210 Messaging Serverbegins at $9,000. For more information about Avaya and additionalspecial programs, please visit

About Avaya
Avaya Inc. designs, builds and manages communications networks formore than 1 million businesses worldwide, including 90 percent ofthe FORTUNE 500®. Focused on businesses large to small, Avaya is aworld leader in secure and reliable Internet Protocol (IP)telephony systems and communications software applications andservices. Driving the convergence of voice and data communicationswith business applications — and distinguished by comprehensiveworldwide services — Avaya helps customers leverage existing andnew networks to achieve superior business results.

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