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Avaya Revamps Communications Network for Albuquerque SchoolDistrict, One of the Nation's Largest

06-05-2003

Avaya Inc. (NYSE: AV), a leading global provider of communicationsnetworks and services for businesses, today announced it isinstalling communications solutions in the Albuquerque PublicSchool District — the nation's 27th largest school district. Theupgrades, valued at more than $5 million, will help the districtprovide enhanced student support, gain greater operationalefficiencies and cut costs.

Avaya Inc. (NYSE: AV), a leading global provider ofcommunications networks and services for businesses, todayannounced it is installing communications solutions in theAlbuquerque Public School District — the nation's 27th largestschool district. The upgrades, valued at more than $5 million, willhelp the district provide enhanced student support, gain greateroperational efficiencies and cut costs.

The 86,000-student school district in New Mexico covers some1,230 square miles and is the state's second largest employer. TheAvaya solutions will serve 128 schools plus several administrativesites, enabling the district to standardize on one communicationsplatform, and simplify management and maintenance of its systems.Other benefits for the school include:

  • Easier access to the telecommunications network with more than3,200 new phone lines.
  • Cost savings from a standardized communications platform allowthe district to reduce training and equipment for the technicianswho perform trouble-shooting and maintenance.
  • Greater productivity using voicemail with an auto attendant tohelp route calls and provide greetings and general information willfree office personnel for more critical tasks. The auto attendantwill allow parents to choose a prompt with a specific topic such asattendance, bulletin boards and homework hotlines.
  • Greater efficiency and student support by providing eachteacher with a voice mailbox via the Avaya INTUITY™ AUDIX®Messaging System through which he or she can leave homeworkassignments and collect messages from parents and students.


"The solutions will greatly improve communications between theschools and parents and allow us to create a very cost effective,standardized telecommunications network," said John Dufay, deputydirector of Maintenance and Operations for the Albuquerque PublicSchool District.

New telephone systems and the installation of computer wiringextend communications capabilities for teachers who previously didnot have phones in their classrooms. The school's new Avayacommunications server also allows a special paging system to callfive locations simultaneously. Other equipment the schools receivedfrom Avaya include:

  • Avaya Enterprise Communications Server
  • Avaya DEFINITY® Communications Server
  • Avaya S8100/S8700 Media Servers


Avaya MultiVantage™ Communications Applications, includingtelephony and messaging, power the new Avaya Media Servers. Theapplications enable the deployment of innovative communicationscapabilities that help schools and enterprises adapt to changingcommunications requirements such as increasing mobility, raisingthe quality of service to students, staff and faculty andempowering distributed workforces.

About BandDwidth Communications
Avaya BusinessPartner, BandDwidth Communications, designed the newnetwork system for the district and worked with Albuquerque PublicSchools. BandDwidth Communications is a turnkey solution providerfor voice communications, data networking, infrastructure cablingand high-speed Internet access. BandDwidth Communications strivesto provide the customer with solutions that match their inpidualneeds. For more information about BandDwidth, visit www.banddwidth.com.

About Avaya
Avaya Inc. designs, builds and manages communications networks formore than 1 million businesses worldwide, including 90 percent ofthe FORTUNE 500®. Focused on businesses large to small, Avaya is aworld leader in secure and reliable Internet Protocol (IP)telephony systems and communications software applications andservices.

Driving the convergence of voice and data communications withbusiness applications — and distinguished by comprehensiveworldwide services — Avaya helps customers leverage existing andnew networks to achieve superior business results. For moreinformation visit the Avaya Web site: http://www.avaya.com

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