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Network Solutions Limited (India) Achieves SYSTIMAX® PrestigeBusinessPartner Status

04-28-2003

Avaya Inc. (NYSE:AV) a leading global provider of communicationsnetworks and services for businesses, today announced that it hasaccredited Network Solutions Limited as a SYSTIMAX® PrestigeBusinessPartner under its

Avaya Inc. (NYSE:AV) a leading global provider of communicationsnetworks and services for businesses, today announced that it hasaccredited Network Solutions Limited as a SYSTIMAX® PrestigeBusinessPartner under its SYSTIMAX First Programme.SYSTIMAX First is Avaya Connectivity Solutions'BusinessPartner programme.

Network Solutions Limited is one of the leading independententerprise-wide network and Valued Added Resellers in India.

Avaya's Prestige BusinessPartner status is the highestaccreditation level granted to BusinessPartners who possess AvayaConnectivity Solutions expertise and are successful in deployingAvaya solutions. This accreditation level ensures that Avaya'scustomers benefit from best-in-class know-how, design andinstallation support, quality of service and reliability.

All Avaya BusinessPartners are required to meet set stringentbusiness criteria and their selected staff trained as CertifiedSYSTIMAX Engineers. After achieving the required standard thebusiness partner is judged competent to deliver the technicalexpertise needed by the most sophisticated network users, includingvalue added services such as design and operational support.

The Prestige BusinessPartner tier was established to meet therigorous demand among IT users for more advanced networkinfrastructure. As a result, customers are now turning more oftento expert suppliers for design and technical support.

Dr Ispran Kandasamy, managing director, Avaya ConnectivitySolutions Asia Pacific, said: "We are delighted to accredit NetworkSolutions Limited as a SYSTIMAX Prestige BusinessPartner. They willhelp meet the growing need for business partners who can helpcustomers maximise the benefit of our SYSTIMAX Solutions.

"With the growth in network-centric systems, the highestcommunications performance and lowest possible downtime are vitalto businesses," he added. "Prestige Partners will allow suchbusinesses to benefit from the full resources of one of the world'sleading developer and manufacturer of structured connectivitysolutions. We are confident that our customers will receive thehighest standard of technical expertise and operational support inthe marketplace."

Srinivas Rao, director, Network Solutions Limited, said: "As aPrestige Partner we have a much closer relationship with Avaya thatwill help us to be more responsive to the needs of our existing andpotential customers — especially those requiring more than justsupply and installation. The expertise of a global team of cablingspecialists is quickly available — directly from the Avaya Labs —both when we are building new networks and optimising operationalperformance."

Headquartered in Bangalore, India, Network Solutions has longenjoyed successful relationships with Avaya and LucentTechnologies. Over the last year, it has successfully completedmajor projects to install Avaya SYSTIMAX Solutions to pro-activelybuild market share. Network Solutions has worked with Avaya onprojects such as Oracle, Sun Micro Systems, Standard CharteredBank, Delphi Automotive Systems, ANZ Grindlays Bank, LucentTechnologies, Honeywell India, Motorola, ICICI Group, PhoenixGlobal Solutions, Bank of America, Bharti Group, Astra Zeneca,Dell, HP, Intel, Mahindra British Telecom to name a few majoraccounts.

Network Solutions has approximately 410 SYSTIMAX Certified Sitesto their Credit in the past several years of association withAvaya.

About Avaya
Avaya Inc. designs, builds and manages communications networks formore than 1 million businesses worldwide, including 90 percent ofthe FORTUNE 500®. Focused on businesses large to small, Avaya is aworld leader in secure and reliable Internet Protocol (IP)telephony systems and communications software applications andservices.

Driving the convergence of voice and data communications withbusiness applications — and distinguished by comprehensiveworldwide services — Avaya helps customers leverage existing andnew networks to achieve superior business results. For moreinformation visit the Avaya Web site: http://www.avaya.com

About Network Solutions Limited
Network Solutions (http://www.netsol.co.in) isamong India's leading independent enterprise-wide network andsystems integrators, offering unbiased consultancy and services.Growing at a rate of 80% annually, Network Solutions has acquired areputation for being a provider of high quality cost-effectivenetwork services delivered on schedule, every time.

The Company has an unmatched track-record of building missioncritical networks for banks, financial institutions, softwareexport units, and major Indian and foreign corporates. NetworkSolutions addresses the complete networking life-cycle. TheCompany's range of services includes network Architecture,Engineering, Management and Review.

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