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Sigma-Byte Computers Pvt. Ltd., Achieves SYSTIMAX® PrestigeBusinessPartner Status

12-12-2003

Avaya Inc. (NYSE:AV) a leading global provider of communicationsnetworks and services for businesses, today announced that it hasaccredited Sigma-Byte Computers Pvt. Ltd. as a SYSTIMAX® PrestigeBusinessPartner under its

Avaya Inc. (NYSE:AV) a leading global provider of communicationsnetworks and services for businesses, today announced that it hasaccredited Sigma-Byte Computers Pvt. Ltd. as a SYSTIMAX® PrestigeBusinessPartner under its SYSTIMAX First Programme.SYSTIMAX First is Avaya Connectivity Solutions'BusinessPartner programme.

Sigma-Byte Computers Pvt. Ltd. is one of the leading independentNetwork Cabling Integrators in India.

Avaya's Prestige BusinessPartner status is the highestaccreditation level granted to BusinessPartners who possess AvayaConnectivity Solutions expertise and are successful in deployingAvaya solutions. This accreditation level ensures that Avaya'scustomers benefit from best-in-class know-how, design andinstallation support, quality of service and reliability.

All Avaya BusinessPartners are required to meet set stringentbusiness criteria and their selected staff trained as CertifiedSYSTIMAX Engineers. After achieving the required standard thebusiness partner is judged competent to deliver the technicalexpertise needed by the most sophisticated network users, includingvalue added services such as design and operational support.

The Prestige BusinessPartner tier was established to meet therigorous demand among IT users for more advanced networkinfrastructure. As a result, customers are now turning more oftento expert suppliers for design and technical support.

Dr Ispran Kandasamy, managing director, Avaya ConnectivitySolutions Asia Pacific, said: "We are delighted to accreditSigma-Byte Computers Pvt. Ltd. as a SYSTIMAX PrestigeBusinessPartner. They will help meet the growing need for businesspartners who can help customers maximise the benefit of ourSYSTIMAX Solutions.

"With the growth in network-centric systems, the highestcommunications performance and lowest possible downtime are vitalto businesses," he added. "Prestige Partners will allow suchbusinesses to benefit from the full resources of one of the world'sleading developer and manufacturer of structured connectivitysolutions. We are confident that our customers will receive thehighest standard of technical expertise and operational support inthe marketplace."

Ketan Kothari, director, Sigma-Byte Computers Pvt. Ltd., said:"As a Prestige Partner we have a much closer relationship withAvaya that will help us to be more responsive to the needs of ourexisting and potential customers — especially those requiring morethan just supply and installation. The expertise of a global teamof cabling specialists is quickly available — directly from theAvaya Labs — both when we are building new networks and optimisingoperational performance."

Headquartered in Mumbai, India, Sigma-Byte has long enjoyedsuccessful relationships with Avaya, Lucent Technologies andAT&T. Over the last 8 years, it has successfully completedmajor projects to install Avaya SYSTIMAX Solutions, pro-activelybuilding market share particularly within the multi-nationalcompanies segment. Sigma-Byte has about 100 SYSTIMAX CertifiedSites to their credit in the past several years of association withAvaya.

About Avaya
Avaya Inc. designs, builds and manages communications networks formore than 1 million businesses worldwide, including 90 percent ofthe FORTUNE 500®. Focused on businesses large to small, Avaya is aworld leader in secure and reliable Internet Protocol (IP)telephony systems and communications software applications andservices.

Driving the convergence of voice and data communications withbusiness applications — and distinguished by comprehensiveworldwide services — Avaya helps customers leverage existing andnew networks to achieve superior business results. For moreinformation visit the Avaya Web site: http://www.avaya.com or http://www.avaya-apac.com

About Sigma-Byte Computers Pvt. Ltd.
Sigma-Byte (http://www.sigma-byte.com) isamong India's leading Network Cabling Integration companies,offering unbiased consultancy and services. Growing at a rate of70% annually, Sigma-Byte has acquired a reputation for being aprovider of high quality cost-effective network services deliveredon schedule, every time.

Sigma-Byte has to its credit some of the largest Avayainstallations in the Indian sub-continent. The company's strengthslie in its focused approach and dedication to become the bestNetwork Cabling Integrator in the region. Its people, projectmanagement processes and network documentation services have ledsome of the largest global customers to work with Sigma-Byte.

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