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Teswaine Named as Winner of the Avaya EMEA SYSTIMAX® PrestigeBusinessPartner of the Year Award


Avaya Inc. (NYSE:AV), a leading global provider of communicationsnetworks and services for businesses, today named Teswaine BusinessCommunications Limited as its SYSTIMAX® Prestige BusinessPartner ofthe Year in Europe, Middle East and Africa (EMEA). Open to AvayaSYSTIMAX BusinessPartners throughout the EMEA region, the award isfor all-round performance and commitment in promoting, selling,designing, installing and supporting Avaya SYSTIMAX StructuredConnectivity Solutions.

Avaya Inc. (NYSE:AV), a leading global provider ofcommunications networks and services for businesses, today namedTeswaine Business Communications Limited as its SYSTIMAX® PrestigeBusinessPartner of the Year in Europe, Middle East and Africa(EMEA). Open to Avaya SYSTIMAX BusinessPartners throughout the EMEAregion, the award is for all-round performance and commitment inpromoting, selling, designing, installing and supporting AvayaSYSTIMAX Structured Connectivity Solutions.

Presenting Teswaine with the award, Anne Marie Kenneally,Avaya's Vice President Connectivity Solutions, EMEA, said,"Teswaine's knowledge levels and quality of service remainsoutstanding in every aspect of business relevant to SYSTIMAXcustomers. It continues to demonstrate the highest level ofcommitment and attention to detail in all areas that ensurecustomers get the best results from their cablinginfrastructure."

"Teswaine has excelled in providing a broad range of networkrelated services to corporate customers. As well as design, projectmanagement and maintenance contracts, these include disasterrecovery, network audits and temporary LAN facilities. This hashelped the company build strong relationships with the blue chipcompanies that are at the core of its business," addedKenneally.

"Our business was established ten years ago to put the needs ofcustomers first through fast response, flexibility,cost-effectiveness and close account management," said Teswaine'smanaging director and co-founder Peter Patsalides. "Working withAvaya has helped us achieve this, not least by providing the bestconnectivity solutions on the market. We are proud that ourdedication to working with Avaya SYSTIMAX Solutions to achieve thebest results for our customers has been recognised with thisaward."

Headquartered in London, Teswaine has long enjoyed successfulrelationships with Avaya, Lucent and AT&T. Over the last year,it has successfully completed major projects to install AvayaSYSTIMAX Solutions to pro-actively build market share, Teswaine hasworked with Avaya on initiatives such as Avaya's sponsorship of theFIFA World Cup, complementing its own ambitious marketing programwith an integrated advertising, direct marketing and seminarprogram which leveraged of the Avaya's sponsorship. The successwith Avaya has encouraged Teswaine to expand its SYSTIMAX teamacross sales, installation and support departments.

Prestige BusinessPartner status is granted to SYSTIMAXAuthorised BusinessPartners demonstrating expertise with AvayaConnectivity Solutions and success in deploying Avayatechnology-based solutions. Avaya BusinessPartners must meetstringent business criteria and selected staff are trained asCertified SYSTIMAX engineers. Achieving the required standardallows the company to deliver the technical expertise needed by themost sophisticated network uses, including value-added servicessuch as design and operational support.

The Prestige BusinessPartner tier was established in response tocurrent trends among IT customers, which has driven forward thedemand for more advanced network infrastructures. As a result ofthe growth in network-centric systems, the highest communicationsperformance and lowest possible downtime are vital to businesses.Prestige Partners, such as Teswaine, enable companies to benefitfrom the full resources of Avaya's world-leading structuredconnectivity solutions by providing customers with high levels oftechnical expertise and operational support.

About Avaya
Avaya enables businesses to achieve superior results by designing,building and managing their communications networks. More than onemillion businesses worldwide, including 90 percent of the FORTUNE500®, rely on Avaya solutions and services to enhance value,improve productivity and gain competitive advantage.

Focused on enterprises large to small, Avaya is a world leaderin secure and reliable IP telephony systems, communicationssoftware applications and full life-cycle services. Driving theconvergence of voice and data communications with businessapplications — and distinguished by comprehensive worldwideservices — Avaya helps customers leverage existing and new networksto unlock value and enhance business performance.

To learn how Avaya can help you visit:

About Teswaine
Formed in 1993, Teswaine Business Communications Limited hasbecome one of the most innovative independent communication systemsintegrators and service providers in Europe. Providing flexibility,reliability, close account management and, above all, value formoney, are key aims.

Located in the heart of London, Teswaine has an establishedposition in the European marketplace. We are known for planning,designing and installing some of the best structured connectivitysolutions available anywhere in the world, in most majorcontinental cities.

Our technical and creative skills meet the exacting demands ofhigh profile global clients and, as a result, we have developedclose working relationships with world class Blue Chipcompanies.

In commerce firms like DeBeers, SG-RS, and Compaq are allregular clients, whilst, from the financial sector, relationshipsinclude JP Morgan, Deutsche Bank, Citigroup, Lehman Bros and Royal& Sun Alliance, all having formed business partnerships withus. From the world of Global Telecommunications Demon Internet, GTSNetworks, CityReach International & Level 3 Communications alllook to Teswaine to provide their connectivity and networksolutions and from broadcasting both the BBC and the Walt DisneyCorp and clients.

At Teswaine we have further strengthened our activities by theopening of our first European office in Paphos, Cyprus, with theintention of improving our Pan European activities and establishingone of the most reliable Business Communication services within theEuropean Community. We now employ over 150 staff across Europe atboth our own and customer locations and aim to continue our managedand consistent expansion.

Not only are we an accredited ISO 9001:2000 firm but, as acommitted member of BICSI, the international consulting body, weare also one of only a handful of companies in Europe whose seniordesign team has achieved the prestige RCDD (RegisteredCommunications Distribution Designer) status.

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