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Avaya Appoints Cynthia Richmond to Target Strategic and Major Accounts in Australia

11-04-2004

Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services, today announced that it has appointed Cynthia Richmond as Strategic and Major Account Director to focus on some of its largest Australian customers.

Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services, today announced that it has appointed Cynthia Richmond as Strategic and Major Account Director to focus on some of its largest Australian customers.

Prior to joining Avaya, Richmond's was with IBM as Software Account Executive for Westpac.

Richmond has also held positions at Sun Microsystems Australasia, where she was involved in strategic account direction and developing channel engagement strategies as the National Sales Manager, Australasia for Enterprise Services.

Richmond moved to Australia from the United States in 1997 and prior to that held a number of positions in the US.

Experience in a range of positions from technical to consulting, sales, channel management and executive level management are some of the strengths that were behind her appointment.

"Richmond has a consistent track record of delivering great results at the strategic sales and executive level through the development of trusted partner relationships and delivery of business value to the customer," said Carlton Taya, managing director, Avaya South Pacific. "We believe that she will be a valuable addition, working with the extended Avaya team and our BusinessPartners to grow our business in key accounts."

Richmond has a Bachelor of Science from the University of Minnesota.

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500 ®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications  and distinguished by comprehensive worldwide services  Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com

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