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Avaya Executive Susan Bailey Provides Keynote at Colorado Technology Summit VIP Luncheon

  • Spotlights Expanding Communications Possibilities

Imagine working from a remote location like an Aspen ski lodge and feeling fully able to serve your customers by using your computer or PDA to make phone calls and accessing your business applications using a single, seamless network connection.

Imagine working from a remote location like an Aspen ski lodge and feeling fully able to serve your customers by using your computer or PDA to make phone calls and accessing your business applications using a single, seamless network connection. As the keynote luncheon speaker during the Colorado Technology Summit 2004 on June 3, Avaya Vice President Susan Bailey will highlight such innovative technology capabilities. Avaya Inc. (NYSE:AV) is a leading global provider of communications networks and services for businesses.


"Today, leveraging technology tools for communications has become increasingly important to successful business operations," said Bailey, who is vice president of Americas Sales, Global Accounts, channels and alliances programs. "Imagine the endless possibilities with people having greater mobility and easier access to communications to achieve their bottom line."


Bailey, a resident of the Denver area, is responsible for Avaya U.S., Canadian, Caribbean and Latin American sales, global accounts, and worldwide channel and alliance programs. Bailey was recently appointed to the board of the Enterprise Communications Association and is active in Denver's Association of Women In Technology Workforce Initiative.


In addition to sponsoring the governor's VIP luncheon, which will be attended by local businessmen, state and Federal Communications Commission officials, Avaya will host several half-hour one-on-one technology sessions for attendees at the Colorado Convention Center. Topics for briefings will include mobility and the latest technology called Voice Over Internet Protocol (IP) Telephony. Avaya is ranked number one in the world in enterprise IP Telephony ports shipped, according to Synergy Research Group.* Avaya executive briefers, Kevin Crawford and John Gavin, will help customers understand the benefits and applications of new IP-based technologies and how they can help customers to reduce costs, lower risk, grow revenue and achieve superior business results.


Avaya has been a longtime supporter of the Colorado Technology Summit and provider of communications solutions to several state agencies and area businesses. Avaya maintains a strong presence in the Denver area, including the largest concentration of its research and development pision, which drives its product technologies.


More Facts on Avaya's Presence in Colorado:

  • Avaya Denver area facilities have the highest concentration of the company's worldwide employee population-more than 2,500.
  • Avaya Denver area locations include: Westminster, Highlands Ranch, Colorado Springs and Englewood.
  • The Denver area is the largest concentration of the Avaya research and product development team - Avaya Labs - with some 1,200 Avaya Labs professionals.
  • Avaya Global Services, which installs, maintains and designs communications networks, has some of the largest concentrations of its Services team in the Denver area.
  • Paul Michaelis, an Avaya Labs researcher and expert on technologies for people with disabilities, particularly those with hearing or vision loss, is based in Westminster. Michaelis recently testified at the Federal Communications Commission (FCC) summit on the regulation of Voice over Internet Protocol (VoIP) and ensuring that VoIP systems meet the needs of people with disabilities. In addition to his work at Avaya, he is an adjunct professor in the Cognitive Science Institute at the University of Colorado in Boulder.
  • Gary Becker, an Avaya Labs research and development team member, is based in Westminster. He has been a key team member in developing Internet Protocol solutions for Avaya. Becker recently testified before the FCC on his concerns about the delivery of E-911 services using Voice Over IP technology.
  • The Avaya executive briefing center in Westminster is one of only eight of its kind in the world. The center receives hundreds of visitors from across the globe and is a state-of-the art product showcase and demonstration facility. With Avaya Labs professionals in close proximity, many customers have easy access to discuss the converged voice and data solutions, unified communications and contact center solutions that researchers develop.
  • A major Avaya Global Services network monitoring center is based in Westminster and Highlands Ranch. This center, which receives approximately 1.4 million calls per year from customers as well as Avaya technicians, monitors customer network equipment 24-7. The center played a key role in monitoring the networks for the 2002 and 2003 FIFA World Cup™ games.


*The full Synergy report: "Q4 2003 Enterprise Telephony Market Shares."


Note to editors: The VIP luncheon is by invitation only. If you would like to attend, please contact (Daniel Dieckman, 303-297-8170, ext. 105). Interviews of Bailey can be done in advance of the summit or after the luncheon by contacting Robyn Roberts at 908-953-7805.


About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:

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