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Avaya IP Telephony Solutions Are First to Be Certified in KeyCategories by Government Test Lab

  • Joint Interoperability Test Command approves Avaya solutions for military command and control applications worldwide; Avaya Communication Manager and Avaya Media Servers pass rigorous security, interoperability and reliability testing

Avaya announced its Internet protocol (IP) telephony solutions are the first to be government-certified in key categories for U.S. military command and control applications worldwide.

Avaya (NYSE:AV), a leading global provider of communications networks and services for businesses and government, today announced its Internet protocol (IP) telephony solutions are the first to be government-certified in key categories for U.S. military command and control applications worldwide.

When tested by the government on local area network equipment from Extreme Networks, Avaya IP telephony solutions were certified in three functional categories: PBX2, PBX1 and the more rigorous "Small End Office" (SMEO) category. These government classifications refer to specific military and security functions required by most U.S. military sites. The SMEO category requires 99.999 percent reliability, duplicated processors and no single point of failure in order to support critical command and control missions.

These are the latest in a series of certifications of Avaya telephony solutions by the Department of Defense.

Certification testing was conducted by the Defense Information Systems Agency's Joint Interoperability Test Command (JITC) at Ft. Huachuca, Ariz. The Command confirmed Avaya's IP telephony software and servers are interoperable with the government's Defense Switched Network and provide the security and redundancy features the government requires for mission-critical applications. Certification is mandated by Department of Defense policy and enforced by law as a way to ensure equipment connected to the Defense Switched Network is interoperable and contains the security and operational features the government requires.1

"Now U.S. government locations worldwide can take advantage of the cost and operational efficiencies IP telephony offers, while preserving the security, reliability and interoperability that are imperative to their operations," said Lisa Crisp, vice president of Avaya's Government Solutions business.

The Avaya telephony solutions tested by the JITC-which support both IP and TDM on a single, integrated platform-include the company's media servers, gateways and its flagship telephony software, Avaya Communication Manager 2.0. Together they scale up to 36,000 endpoints on a single system, deliver telephony grade reliability and include duplicate or local survivable processors programmed to take over call control in the event that a central server or communications link is disrupted.

Avaya IP telephony solutions also incorporate the most comprehensive security features in the marketplace, including Multilevel Precedence and Preemption (MLPP). MLPP allows key personnel to override other system traffic in times of emergency to put the most critical calls on the network first. In addition, Advanced Encryption Standard (AES) algorithms protect both IP voice conversations and signaling information.

Avaya has added MLPP and other military features as well as AES to its commercially available IP telephony software, allowing today's businesses to take advantage of the same rigorous communications capabilities available to the government. Avaya Global Services, a team of more than 7,000 communications specialists, provides network assessment and security consulting for IP telephony solutions around the globe.

According to a recent study by industry analyst firm Synergy Research Group, Avaya leads the world market in IP telephony port shipments. In fact, during the fourth quarter of 2003 alone, the company outstripped the market share of its closest competitor by more than eight percentage points.2

For more information on the government's certification of Avaya IP telephony solutions, visit

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:

1Public Law 107-314, SEC 353, "Installation and Connection Policy and Procedures Regarding Defense Switch Network"; Department of Defense Instruction 8100.
2Q4 2003 Enterprise Telephony Market Shares, Synergy Research Group.

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