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Avaya Overall Leader in IP Telephony Market in Asia Pacific

10-14-2004
  • Frost & Sullivan Q2 CY2004 Asia Pacific Enterprise Telephony Market Report* confirms Avaya as #1

Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services, today announced that it has retained its leadership position in the Asia Pacific Internet Protocol (IP) Telephony market.

Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services, today announced that it has retained its leadership position in the Asia Pacific Internet Protocol (IP) Telephony market.

Avaya became Asia Pacific market leader for IP Telephony in quarter 1 of calendar year 2004 and has maintained that position in the second quarter.

The Avaya leadership position was confirmed by market research agency, Frost & Sullivan's Quarter (Q)2, Calendar Year (CY) 2004 figures just released as a quarterly update to its "Strategic Analysis of the Asia Pacific Enterprise Telephony Market" report. The report covered the Asia Pacific enterprise telephony market, providing market share data for Enterprise Private Branch eXchange (PBX), Key Telephone System (KTS), IP-PBX and Wireless PBX. Market share for IP Telephony is given in terms of total revenues for LAN telephony, converged telephony and IP phones.

In the Calendar Year 2003 report, Avaya had an IP Telephony market share of 30.57 percent in Asia Pacific. The market share (revenues) for Avaya in the latest Q2 update has risen to over 32 percent (including Japan).

Frost and Sullivan have previously acknowledged that the focus Avaya has on go-to-market strategy, collaborative partnerships (IBM, Extreme Networks, Polycom), investments and major customer wins contributed positively to achieve its market leadership position.

Avaya provides a full portfolio of IP communications systems and applications for all types of businesses, from small- to medium-enterprises (SMEs) to global multinational organisations, supported by a comprehensive set of consulting, security, maintenance and managed services.

Asia Pacific customers implementing IP Telephony solutions from Avaya include Kyobo Life Insurance, and Air Products and Chemicals Korea in Korea; Australian National University and Swan Hill City Council in Australia; United Overseas Bank in Singapore; and Telephone Organization of Thailand in Thailand.

IP Telephony is software-based technology that uses Voice over the Internet Protocol (VoIP) to transmit voice as data over a computer network. Businesses are adopting this rapidly emerging technology — which includes features such as call forwarding, conferencing, voice messaging and other applications — to enhance the capability of their communication network and reduce costs.

* Source: Frost & Sullivan Q2 CY 2004 Asia Pacific Enterprise Telephony Market Report
** For more information or to purchase a copy of the report, please contact Frost and Sullivan at www.frost.com

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com or www.avaya-apac.com

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