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A Decade of VoIP: Avaya Marks Ten Years Since Introduction of First Converged Telephony Solution for Enterprises


Avaya announced it has marked the 10th anniversary of the first enterprise Internet Protocol (IP) Telephony solution, which it introduced to the market.

Avaya Inc. (NYSE:AV), a leading global provider of business communications applications, systems and services, today announced it has marked the 10th anniversary of the first enterprise Internet Protocol (IP) Telephony solution, which it introduced to the market. Called the MultiMedia Communications eXchange Server (MMCX), the product was the first on the market to bridge the separate worlds of private voice and data networks and deliver critical calling features over local and wide-area networks.


The product was unveiled at a press conference in October 1995 by Avaya when it was a pision of AT&T. Avaya just recently passed the five-year milestone as an independent company.


Developed in consultation with a 12-member customer advisory council, the MMCX enabled users to collaborate remotely using simultaneous voice, data, image and video communication, while also sharing sophisticated business applications. Reflecting the company's long-time commitment to investment protection, the server also enabled companies to take advantage of their existing voice and data networks, including switched Ethernet, ATM and ISDN technology.


"This was a visionary, yet workable solution," said Karyn Mashima, senior vice president, Strategy and Technology, Avaya. "While this product was the first converged solution out of the gate, it was the additional development that made practical, widespread deployment of IP-based communications in enterprises possible. This body of work stands behind Avaya's worldwide leadership in IP telephony today, and is the foundation for the new era of Intelligent Communications."


Each server was capable of supporting up to 100 user clients and 20 simultaneous conferences, and also could assign a telephony number to a workstation to handle all communications addressing.


MMCX won several awards and was installed in a number of customer locations. However, as a solution it stood alongside the traditional voice communications/PBX system widely used for corporate voice communications at the time. The integration of MMCX code, features and capabilities with those of the DEFINITY communications server became Avaya Communication Manager IP telephony software - the leading enterprise telephony communications application solution on the market today.


"The MMCX was a ground-breaking product," said Jim Metzler, principal analyst, Ashton Metzler Associates. "It ignited the imaginations of many across the industry who recognized the opportunities for value creation by merging voice with data. It stands as one of the primary reasons that IP Telephony is changing the way the world communicates today."


Today, Avaya Communication Manager retains the company's commitment to providing investment protection, and to advanced features and functions integrated into the software as opposed to being delivered through hardware adjuncts. While Avaya has been consistent in carrying feature-functionality forward and building on it since the earlier product days, one significant change is the transition from use of proprietary protocols to an open, industry-standard platform based on Linux which runs on commercially available Intel-Pentium based servers.


About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500 ®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:

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