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Avaya Expands Developer

02-08-2005

Avaya announced it is expanding membership in its Developer

Avaya Inc. (NYSE: AV), a leading global provider of businesscommunications software, systems and services, today announced itis expanding membership in its DeveloperConnection programfor third-party developers in order to drive the creation ofinnovative business applications for Internet protocoltelephony-based networks. The company said it is broadening theelite program to include systems integrators, service providers andAvaya customers.

By expanding membership in DeveloperConnection, Avaya ispromoting the development of new open standards-based features andapplications that businesses can use to integrate communicationsinto their operations to achieve competitive advantage. The use ofopen standards allows companies to add capabilities to theirnetworks without having to replace their existinginfrastructure.

One of the new members of the expanded program is AmericanCommunication Technologies Inc., a software developer and systemsintegrator specializing in contact centers.

"Membership in Avaya's developer community is helping us buildour business by serving our customers more efficiently andeffectively," said John DeLozier, CEO of American CommunicationTechnologies. "By leveraging Avaya resources and working moreclosely with the company to deliver compliance-tested solutions tothe market, we are able to reduce network complexity, speed time todeployment and offer solutions at a price that businesses canafford."

Since the program's inception in 2001, AvayaDeveloperConnection has promoted the development, compliancetesting and co-marketing of innovative third-party products thatare compatible with standards-based Avaya technologies. Memberorganizations have expertise in a broad range of technologies thatincludes IP telephony, contact centers and mobilityapplications.

The Avaya DeveloperConnection program currently listsmore than 400 software and hardware developer companies around theworld as members. Among them are: eTalk, Extreme Networks,Hewlett-Packard and Onyx Software. Members have created hundreds ofinnovative solutions tested for Avaya compliance, including naturallanguage speech recognition applications, wireless services,specialized computer telephony integration and reportingcapabilities, and applications tailored for specific verticalindustries.

As a member of the DeveloperConnection program, companieshave access to a wide range of support from Avaya, includingtechnical resources and training. Member companies must also meetrigorous Avaya criteria for customer satisfaction, product support,business operations, marketing and sales.

There are three levels of participation in theDeveloperConnection program: Innovator, Premier andStrategic, entailing progressive levels of marketing and salesinvolvement by the members. Innovator members receive access todiscounted hardware and software, software development kits andtechnical support. Premier members are those who have developedsoftware applications that complement Avaya platforms. In additionto those benefits available to Innovators, these companies areeligible for co-marketing opportunities with Avaya.

Strategic members add the eligibility to compliance-test theirapplications on Avaya platforms. In addition, these members workwith a dedicated Avaya program manager to implement marketingstrategies and participate in focused sales engagements and revenuecommitments.

New Avaya Technology Incubator Cultivates FurtherInnovation
In addition to expanding membership in itsDeveloperConnection program, Avaya is also creating atechnology incubator that enables developers and inpiduals tolearn about Avaya technologies, obtain discounted pricing forcertification training and products, and have access to thecompany's application programming interfaces at no cost. Theincubator is open without restriction to anyone interested increating new state-of-the-art features and applications that arecompatible with Avaya communications solutions.

"Avaya recognizes that in the world of IP-enabled networks,there is tremendous business value that will continue to be createdat the application layer," said Mike Thurk, Avaya's group vicepresident for Global Communications Solutions. "By making Avayatechnologies available to a broader network of collaborators, theAvaya developer community will be a catalyst for rapid innovationand the creation of new applications that help enterprises aroundthe world embed communications into the fabric of theirbusiness-making people more productive, processes more intelligentand customers more satisfied."

Membership information and a listing of solutions developed andtested under the DeveloperConnection program are availableat www.devconnectprogram.com.

About Avaya
Avaya Inc. designs, builds and manages communications networks formore than one million businesses worldwide, including over 90percent of the FORTUNE 500®. Focused on businesses largeto small, Avaya is a world leader in secure and reliable InternetProtocol telephony systems and communications software applicationsand services.

Driving the convergence of voice and data communications withbusiness applications — and distinguished bycomprehensive worldwide services — Avaya helps customersleverage existing and new networks to achieve superior businessresults. For more information visit the Avaya Web site: http://www.avaya.com

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