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Avaya Leads Global Enterprise Telephony Market for the Third Quarter of 2005

11-29-2005

Avaya announced that for the third quarter of 2005 it has maintained global market leadership in Enterprise Telephony according to Dell 'Oro Group's IP Telephony Enterprise Report, 3Q 05.

Avaya Inc., (NYSE:AV) a leading global provider of business communications applications, systems and services, today announced that for the third quarter of 2005 it has maintained global market leadership in Enterprise Telephony according to Dell 'Oro Group's IP Telephony Enterprise Report, 3Q 05. This measurement includes both Internet Protocol (IP) telephony and traditional telephony revenues.

 

The report places Avaya as the leader position in Enterprise Telephony, with 19 percent of the market in the third quarter, two points ahead of the nearest competitor.

 

"Avaya has maintained leadership in this market measurement by Dell 'Oro for the past four quarters," said Michael C. Thurk, Avaya senior vice president and president, Global Communications Solutions. "As customers continue to migrate to IP telephony in order to take advantage of the business process benefits that intelligent communications applications can offer, we remain committed to delivering innovative solutions that can help companies harness the full communications power of new technologies."

 

For example, the Boston Red Sox implemented Avaya IP telephony solutions to link its home base at Fenway Park with spring training grounds in Florida, and upgraded customer service facilities to help fans reach the ticket office more quickly. According to Steve Conley, IT director for the Boston Red Sox, "Using Avaya IP softphones for our scouts and team staff enables single-number reachability and helps the organization stay connected throughout the season, at home and on the road. We've seen significant cost reductions, and the improvements in our contact center have helped fans obtain tickets more easily and efficiently, creating higher customer satisfaction in the most important segment of the Boston Red Sox family."

 

For its fourth fiscal quarter, ended on September 30, Avaya reported that product sales rose 11.5 percent over the previous quarter.

 

Forward Looking Statements

Certain statements contained in this release may be considered forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements may involve risks and uncertainties that could cause actual outcomes and results to differ materially. For a list and description of such risks and uncertainties, see the reports filed by Avaya with the Securities and Exchange Commission, which are available at www.sec.gov, particularly the information contained in Part II, Item 7, entitled "Forward Looking Statements," of our fiscal 2004 Form 10-K and the information contained in Part I, Item 2, entitled "Forward Looking Statements," of our Form 10-Q for the fiscal quarter ended September 30, 2005. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

 

About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

 

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com

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