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Avaya Leads the IP Telephony Market in Venezuela with a 31% Share

10-11-2005

Avaya announced that a recent study from market intelligence firm International Data Corporation (IDC), reveals that the company leads the IP Telephony market in Venezuela with a 31 percent market share for the calendar year 2004.

Avaya, Inc. (NYSE: AV) a leading global provider of business communications applications, systems and services, today announced that a recent study from market intelligence firm International Data Corporation (IDC), reveals that the company leads the IP Telephony market in Venezuela with a 31 percent market share for the calendar year 2004.

 

According to a report entitled "Venezuela IT Market Behavior and Trends" from IDC, Avaya holds a 31 percent market share in IP Telephony followed by its closest competitors with a 23 percent and 12 percent share. The study, which evaluates IP Telephony for businesses among other IT solutions, measures a company's overall performance and market presence.

 

"The results for 2004 support a growing trend in Venezuela toward the adoption of enterprise IP telephony that we saw throughout the year," said Judith Gil, research analyst for IDC Venezuela. "Avaya's performance shows they were able to take advantage of this burgeoning market."

 

IP Telephony is software-based technology that uses the voice over Internet Protocol (VoIP) to transmit voice over a data network. Businesses of all sizes are adopting this rapidly emerging technology which includes features such as call forwarding, conferencing, voice messaging and other applications to enhance the capability of their communications network and reduce costs.

 

"Our strategy of offering businesses the benefit of choice in pursuing an all-IP network or a mixed solution combining IP and traditional telephony is paying off. This empowers companies to make more flexible decisions when migrating to IP while continuing to gain value from current investments," explained Eduardo González, channel manager for Avaya in Venezuela.

 

Avaya is using its global leadership in IP Telephony to help companies integrate intelligent communications into core business processes. Intelligent Communications seamlessly connects communications applications and business applications, giving workers, customers and processes the ability to be linked to the right person, at the right time, by the right medium - voice, text and video - over any network.

 

About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500 ®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

 

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com

 

About IDC

IDC is the premier global market intelligence and advisory firm in the information technology and telecommunications industries. We analyze and predict technology trends so that our clients can make strategic, fact-based decisions on IT purchases and business strategy. Over 775 IDC analysts in 50 countries provide local expertise and insights on technology markets, and our management team is comprised of experienced and respected industry luminaries. Business executives and IT managers have relied for 40 years on our advice to make decisions that contribute to the success of their organizations.

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