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Avaya Opens Compliance Testing Labs in Germany and Singapore for Developer


Avaya announced the opening of compatibility testing labs in Germany and Singapore to support continued global growth of its highly successful Developer

Avaya Inc.(NYSE: AV), a leading global provider of business communications applications, systems and services, today announced the opening of compatibility testing labs in Germany and Singapore to support continued global growth of its highly successful DeveloperConnection Programme.


The Avaya DeveloperConnection Programme promotes the development, testing and co-marketing of innovative third-party products that are compatible with Avaya solutions. Member organisations have expertise in a broad range of technologies that includes IP telephony, contact centres and mobility applications - helping companies extend the value of multivendor networks and transform voice into a business application that delivers value to the bottom line.


In Germany, Avaya's DevConnect Solution Interoperability and Test Lab is based in Frankfurt and co-located with research and development at the Avaya-Tenovis facility. Avaya completed its acquisition of Tenovis, a major European provider of enterprise communications systems and services, in late 2004.


The DevConnect lab in Frankfurt supports compliance testing for a range of Avaya IP telephony platforms including the Avaya Communication Manager, Avaya IP Office, and the I5 and I55 IP PBX communication systems.


A key compliance-test capability offered at the Frankfurt lab enables DevConnect members to perform interoperability testing with the Communication Manager using Avaya Application Enablement Services (AES). Avaya AES provides an extensive set of protocols, application programming interfaces and services that let application developers and system integrators develop applications that take advantage of Avaya's feature-rich communication solutions. Avaya AES helps minimise the development time and investment required, allowing members to focus on their specific software applications.


Avaya Communication Manager is a software platform that provides support for open Web Services-based application development to let developers easily create the next generation of business communication applications. IP Office is Avaya's "all-in-one" solution that enables small and medium businesses from two to 256 users to take advantage of the benefits of IP telephony.


The Frankfurt lab is Avaya's second DevConnect lab based in EMEA. The company's lab in Guildford, UK, performs compliance testing for a broad range of Avaya software and products.


DevConnect member CTI Data Solutions, a UK-based provider of integrated communications management software, is currently testing its Proteus application with several platforms at Avaya's Business Convergence Centre in Guildford. Proteus is an advanced management information application that provides total visibility of phone costs and usage. The product has recently completed compliance testing with the Avaya Communication Manager and IP Office platforms.


"The Avaya DeveloperConnection Programme in Guildford has been running in this region for over four years, and the addition of the Frankfurt lab further enhances our ability to deliver compliance testing for EMEA-based members of the programme." said David Sheldon, director of the Avaya DevConnect Programme in Europe, the Middle East & Africa. "Providing more local access makes it easier for our DevConnect members based in EMEA to test interoperability with Avaya solutions and furthers our goal of providing our customers with a broad array of innovative, feature-rich IP applications for intelligent business communications."


The Avaya DeveloperConnection Programme currently includes more than 1,300 software and hardware developer companies, integrators, service providers and customers from around the world. Members have created hundreds of innovative applications tested for Avaya compliance, including natural language speech recognition, wireless services, specialised computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.


The new Avaya DeveloperConnection labs bring the total worldwide to four including facilities in: Lincroft, New Jersey; Singapore; Guildford, UK and Frankfurt, Germany.


As a member of the DeveloperConnection Programme, companies have access to a wide range of support from Avaya, including technical resources and training. Member companies must also meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales.


Currently, there are three levels of participation in the DeveloperConnection Programme: Registered, Innovator, Premier/Strategic, entailing progressive levels of marketing and sales involvement by the members. The DevConnect Programme is open to ISVs/IHVs, SIs, SPs and Corporate Developers. Membership information and a listing of solutions developed and tested under the DeveloperConnection Programme are available at


About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500 ®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:

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