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Avaya Positioned in the Leader Quadrant in North American Corporate Telephony Magic Quadrant, 2005 Report


Avaya announced it has been positioned in the Leader Quadrant of the North American Corporate Telephony Magic Quadrant, 2005, according to a report published by research and advisory firm Gartner, Inc.

Avaya (NYSE:AV), a global leader in business communications applications, systems and services, today announced it has been positioned in the Leader Quadrant of the North American Corporate Telephony Magic Quadrant, 2005, according to a report published by research and advisory firm Gartner, Inc.*


According to the Gartner research report, the Corporate Telephony Magic Quadrant evaluates the capabilities of a select group of vendors to consistently support the communications requirements of organizations in North America. To be included in the Magic Quadrant, vendors need to have substantive sales and operation presence across each region, demonstrable telephony solutions for corporate enterprises, and generated significant vendor interest from leading client segments in the market. Vendors are evaluated against completeness of vision and ability to execute. Vendors listed in the Leader's quadrant are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market.


"Companies with broad geographical telephony requirements should favor vendors with scalable, open standards-based technologies. Cost effective solutions that demonstrate business benefits while enabling enterprises to migrate to IP telephony at their own pace are essential," the report stated.


"We are investing aggressively in a new category we call Business Communications Applications, comprised of software and services that enable companies to reinvent business processes and innovate new business models," said Michael Thurk, group vice president, Global Communications Solutions, Avaya. "Taking advantage of open, industry standards and web-based technologies, the new products we are bringing to the market - such as our recently-announced next generation of Internet protocol (IP)-based speech self service solutions, designed to deliver enhanced levels of customer service using the power of voice - will simplify and stimulate the development of new applications by our partners, other technology leaders and our customers themselves."


To see the Gartner report, please copy and paste the following Internet link:


About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500 ®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:


*"Magic Quadrant for North American Corporate Telephony, 2005", J. Lassman, R. Costello, J. Snyder, August 2005.


The Magic Quadrant is copyrighted 2005 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including warranties of merchantability or fitness for a particular purpose.

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