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Avaya SIP Telephony Solution Receives Editor's Choice Award fromNetwork Computing Magazine

03-29-2005

Avaya announced that its Session Initiation Protocol (SIP) telephony solutions have received an Editor's Choice Award from Network Computing magazine, an industry-leading publication for information technology and networking professionals.

Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services, today announced that its Session Initiation Protocol (SIP) telephony solutions have received an Editor's Choice Award from Network Computing magazine, an industry-leading publication for information technology and networking professionals. Based on extensive testing and evaluation by its editors, the magazine cited Avaya's SIP solution for providing the best interoperability with third-party phones and a mature, rich set of features.

SIP is a standards-based IP telephony signaling language that facilitates seamless interoperability among various media, including audio, video, instant messaging and presence. The test evaluation was conducted by Network Computing in its Real-World Labs ® on the campus of Syracuse University.

In addition to rigorous testing, each vendor participating in the Network Computing lab test was asked to respond to a Request For Proposal (RFP) for a fictional insurance underwriter, HaveNoFear Insurance LLC. The company wanted to move to IP telephony with a SIP-enabled IP PBX so it wouldn't be locked into a single vendor for all elements of its distributed communications network.

The solution Avaya proposed was Avaya Communication Manager software, the company's flagship IP telephony software, supported by an Avaya S8300 Media Server and G700 Media Gateway. An Avaya Converged Communications Server was used to extend SIP support to the media server and gateway and deliver automatic call distribution capabilities, voicemail, instant messaging and unified messaging capabilities to SIP endpoints. To demonstrate interoperability, Avaya's solution was tested with third-party desktop phones and softphones from a variety of vendors.

Network Computing said Avaya delivered the most mature and feature-rich management interface for "an extensive administrative tool-set." Test center personnel managed the Avaya media server using an Avaya Site Administration application, which features both a graphical and a command line user interface for systems administration. The Avaya Converged Communications Server was managed via two Web pages - one configured for user and resource administration and another for server maintenance.

For the fictional company's home-based workers, Avaya provided a secure connection to headquarters through an Avaya SG200 Security Gateway and Avaya VPNremote ® client. The gateway includes a bandwidth manager for optimum voice service over an IP network and supports encrypted SIP signaling, 3DES encryption and user authentication.

On the application side, Network Computing noted the Avaya IP Softphone enabled by Communication Manager emulates all the features of a desktop phone on a PC or laptop computer and opens up "potential killer applications" - including secure instant messaging and presence management to see who is online and available, as well as logging and archiving capabilities to comply with industry regulations.

"We especially liked the Avaya Extension to Cellular option for mobile employees who primarily use cell phones," the publication noted. "Users can map their desktop phone and cell phone together as a single extension, which means all incoming calls ring both phones and outgoing calls appear as if they're initiated by the desk set."

"The parameters Network Computing established for this initiative reflect the same real-world issues faced by many of today's businesses," said Micky Tsui, vice president and general manager, Communications Systems pision, Avaya. "Avaya's SIP solutions let businesses easily and cost-effectively migrate to an advanced level of converged communications, while helping them retain their existing investments in technology. We've approached SIP the way we approach IP telephony - by giving businesses a simple, logical way to integrate communications into the heart of their enterprise."

The results of Network Computing's SIP lab test are featured in the publication's March 17th issue, available online at www.networkcomputing.com.

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500 ® . Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com

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