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Avaya Selects DCC as Emergency Notification Provider

08-17-2005

DCC announced that Avaya has selected the company as its emergency notification provider.

DCC (Dialogic Communication Corporation) today announced that Avaya (NYSE: AV), a leading global provider of business communications applications, systems and services, has selected the company as its emergency notification provider.

 

DCC's web-based notification software, Communicator! NXT, will help Avaya maintain business continuity during critical and routine situations alike by quickly sharing information between their worldwide offices. The technology automatically distributes critical messages to management, employees and other emergency teams and gathers all-important feedback, vital to quick and appropriate response.

 

"We were seeking an emergency notification solution that would effectively handle multiple outage scenarios, multiple call trees and multiple communications devices to ensure swift, optimal and efficient information-sharing," said Clyde Berger, Global Director of Business Continuity for Avaya. "Communicator! NXT provides us these capabilities while hosting our data in a protected environment. We look forward to continued collaboration with DCC as a trusted and capable business partner."

 

Powered by Microsoft®.NET™ and SQL technologies, Communicator! NXT is web-based notification software that can be safely and securely accessed via the Internet and Microsoft® Internet Explorer web browser. The software rapidly distributes voice or text messages using all types of communications devices (e.g. phone, pager, Blackberry). It also captures responses and provides detailed reports for a full audit trail.

 

DCC is a member of the Avaya DeveloperConnection Program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology, thereby extending the value of a company's investment in the Avaya network.

 

As a member of the DeveloperConnection Program, DCC's notification solutions work seamlessly with Avaya Communications Manager – the company's flagship enterprise communications software and part of the Avaya MultiVantage™ Communications Applications portfolio. Companies using or interested in Avaya Communication Manager can easily incorporate DCC's Communicator! NXT software for automated emergency notification and increased business continuity readiness.

 

"In today's business world, a top-notch business continuity program is essential, especially when you are a company of the stature of Avaya," said Gene Kirby, DCC's president and CEO. "Avaya works with more than one million businesses, many of which are the most elite corporations in the world today. As a member of their DeveloperConnection Program, DCC has had an outstanding relationship with Avaya for several years, and we look forward to continuing it as their emergency notification provider."

 

Publicly traded and privately held companies around the globe use DCC's emergency notification technology for a variety of business continuity communications needs. These include disruptions due to power/network problems or inclement weather, office closures, team mobilizations and disaster response and recovery. DCC offers both hosted and on-premise solutions, custom third party software integration and comprehensive support services.

 

About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

 

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com

 

About DCC

DCC (Dialogic Communications Corporation) is the leading provider of emergency notification technology in the public safety sector. The company's on-premise and hosted critical communications solutions are used by hundreds of federal, state and local operations everyday, ensuring their readiness for virtually any emergency or routine situation. The company was established in 1982 and is located in Franklin, TN (a suburb of Nashville). To learn more about DCC's innovative emergency notification technology and its unrivaled track record in public safety, contact DCC Marketing at 800-723-3207 or visit www.dccusa.com.

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