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Avaya Wins "Best IP Telephony Solution" Award from Abraforte


Avaya announced that will receive an award from Abraforte, the Brazilian Association for the Development of Telecommunications, for the "Best IP Telephony Solution," during an awards ceremony on December 1.

Avaya (NYSE:AV), a leading global provider of business communications applications, systems and services, today announced that will receive an award from Abraforte, the Brazilian Association for the Development of Telecommunications, for the "Best IP Telephony Solution," during an awards ceremony on December 1. The event, organized by Abraforte will take place at the Espaço EBF in São Paulo and will bring together top business executives from the IT and telecommunications industries in Brazil.


Abraforte's recognition reinforces Avaya's global leadership in providing IP Telephony solutions to company's of all sizes. Synergy Research Group recently announced that Avaya identified as the global market leader in Enterprise Internet Protocol (IP) Telephony Revenues and Port Shipments by Synergy Research Group's 3Q 2005 Enterprise Voice Market Shares Report.


The report shows Avaya advancing its lead in IP Port Shipments (as defined by Synergy) from 21 to 22 percent of the global market compared to the previous quarter. In addition, according to Synergy's analysis, the company's share of global IP Telephony Revenues rose from 23 percent to 25 percent. These figures represent the largest percentage increases reported for any of the companies included in the study.


"We are very pleased that Abraforte has recognized Avaya's leadership in providing IP Telephony solutions in Brazil," said Marcio Mattos, managing director of Avaya Brazil who will accept the award during Thursday's ceremony. "We are known as leaders in Contact Center solutions, and are now ahead in the highly competitive global market for IP telephony as well," he added.


In addition, Avaya reported that overall product sales increased 11.5 percent in Q4 of the company's fiscal year 2005 which ended on September 30. During the Quarter, the company also shipped its seven millionth IP telephony line, with nearly one million IP port shipments in the fourth quarter alone.


"This award from Abraforte underscores Avaya's ability to offer customers in Brazil open, scalable IP Telephony solutions based on their needs, in addition to our concept based on Intelligent Communications," said Mattos. "Intelligent Communications that seamlessly connects communications applications and business applications, giving workers, customers and processes the ability to be linked to the right person, at the right time, by the right medium - voice, text and video - over any network. This "right-time", right-choice communications gives businesses and workers increased agility through greater speed, responsiveness to customers and control over communications."


Abraforte Awards Ceremony

Date: December 1st

Time: 7 pm

Location: Espaço EBF

Rua Tagipuru, 1.000

Barra Funda - São Paulo/SP


More information about Avaya

Recent significant customer wins include:

  • Allstate Insurance Company, which deployed Avaya IP telephony solutions to new locations in North America.
  • A five-year global contract with ABN AMRO to support the international bank's migration to IP telephony across 14 countries. The technology update delivers Avaya mobility, messaging and contact center applications, supported by Avaya managed services.
  • Nextel Mexico, a leader in work group communications solutions and wireless business-oriented products and services, has implemented contact center solutions from Avaya that have enabled the company to improve the quality of service to more than 900,000 customers throughout Mexico.
  • A $4 million call center solution to Advanced Info Service PC, Thailand's leading provider of mobile network systems.
  • PricewaterhouseCoopers, one of the world's largest professional services organizations, deployed Avaya voice and data converged communications systems in its new office in Beijing.


About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:

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