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Avaya at VoiceCon to Show How Companies Are Using IP Telephony ToGain Value from Communications Beyond Cost Cutting

01-31-2005

Today's businesses face myriad challenges, ranging from how toimprove the productivity of an increasingly distributed and mobileworkforce to how to meet the ever increasing expectations ofcustomers for higher quality services and support.

Today's businesses face myriad challenges, ranging from how to improve the productivity of an increasingly distributed and mobile workforce to how to meet the ever increasing expectations of customers for higher quality services and support.

During presentations and demonstrations at VoiceCon 2005, knowledge leaders from Avaya (NYSE:AV), a leading global provider of business communications software, systems and services, will address how companies can meet these challenges by embedding communications into the heart of their business. Scheduled for February 7-10 at the Walt Disney World Dolphin Hotel in Lake Buena Vista, Fla., VoiceCon is the premier industry event for businesses to learn about voice applications and converged networks. Avaya is a platinum sponsor and conference exhibitor at this year's event.

Avaya will use VoiceCon to highlight new initiatives promoting marketplace innovation in IP telephony, mobility and contact centers, as well as new services that can help companies get top performance from their IP telephony solutions and make their people more productive, their processes more intelligent and their customers more satisfied.

According to VoiceCon planners, mobility is one of the hottest technology ideas in networking today. There are two sessions on the topic during VoiceCon featuring Avaya executives. George Sullivan, Avaya chief technology officer for consulting and integration services, will participate in a session at 1 p.m. February 8 to discuss the network requirements for mobility applications. Geoffrey Baird, vice president of the company's communications appliances pision, will participate in second session at 2:45 p.m. that will explore how PDAs, wireless phones and other voice devices are keeping users connected to converged company networks, regardless of where their business takes them.

Jorge Blanco, Avaya vice president, strategic marketing, will be featured in an executive forum beginning at 4:15 p.m. February 8, helping conference attendees explore the measurable benefits businesses can realize when they use IP telephony to transform their operations.

"As IP telephony has evolved to become a mainstream technology for conducting businesses communications, IT executives have moved beyond the notion that the primary reason for deploying it is for cost savings," said Blanco. "As the world leader in providing secure, ubiquitous, reliable IP solutions, Avaya is helping millions of businesses create new value from their communications in ways that were unimaginable just a few years ago."

Other VoiceCon 2005 sessions featuring Avaya leaders include:

IP-PBX RFP Workshop: Who Can Deliver the Goods? Jim Cantwell, director of the Avaya IP global practice, will participate in a day-long workshop on February 7 that is designed to provide a technical overview and analysis of vendor IP PBX solutions. Avaya and other participants have prepared a response to a request for proposal from Business Communications Review magazine and TEQConsult Group for a large, distributed IP telephony system with significant redundancy and local survivability requirements.

SIP Status and Prospects. Carl Baptiste, director, Avaya product management, will speak at 2:45 p.m. February 8, on the Session Initiation Protocol (SIP), which is expected to be the protocol of choice for connecting end devices to IP networks.

Enterprise Branch Connect. Mack Leathurby, director of branch office solutions, will present a product briefing on Avaya Enterprise Connect Solutions at 5:45 p.m. February 8. Enterprise Connect Solutions use IP telephony as a cost-effective way to deliver robust, headquarters-type communications features to company branch locations, regardless of where they are located.

VoIP Endpoints. Jonathan Cohen, director, Avaya solutions and technology integration will speak at 3:00 p.m. February 9 on the trends in IP telephony endpoints, from features and functions to standards and adoption rates.

Avaya on the Exhibit Floor
At Booth #307, Avaya will feature market-leading communication solutions and services that can be used to integrate communications into core business processes and help companies derive greater value from their communications infrastructure. Included in the exhibit will be Avaya infrastructure systems and applications based on the company's award-winning Communication Manager IP telephony software platform, solutions tailored specifically for branch offices, mobile workers and telecommuters, Avaya Meeting Exchange collaboration and conferencing tools with new features and IP-enabled capabilities, and Avaya Global Services for IP migration and outsourcing. The company also will introduce a new marketing promotion to help IT executives educate end-users on the benefits of incorporating IP technology into the way they conduct day-to-day business.

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com

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