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Citel Technologies Selected for Avaya Developer


Citel Technologies announced that it has become a member of the Avaya Developer

Citel Technologies, a leading global provider of unique IP telephony and converged communications solutions, today announced that it has become a member of the Avaya DeveloperConnection program offered by Avaya Inc. (NYSE: AV), a leading global provider of business communications applications, systems and services.


Citel Technologies, an Innovator member of Avaya DeveloperConnection , develops SIP handset gateways that will be compatible with the Avaya Converged Communication Server - a software application that marries Avaya's rich IP telephony capabilities with SIP and presence to enable secure, enterprise-class instant messaging and SIP telephony. Citel's complementary product will enable customers to migrate to the advanced SIP capabilities of the Avaya Converged Communications Server without replacing their digital PBX telephones and associated wiring.


Avaya created DeveloperConnection to promote interoperable communications features and applications that businesses can integrate into their operations to achieve competitive advantage. The use of open standards allows companies to add new capabilities without having to replace their existing network infrastructure.


"Citel has had a long and productive relationship with Avaya's BusinessPartner community through our well known EXTender and call recording products," said Mike Robinson, CEO of Citel Technologies. "Membership in the Avaya DeveloperConnection program with our SIP Handset Gateways further strengthens our relationship with Avaya and our collaboration with those BusinessPartner to bring solutions to customers. By working more closely with Avaya to deliver compliance-tested solutions to the market, we will simplify and accelerate the transition to next-generation IP telephony solutions."


The Avaya DeveloperConnection program currently includes more than 1,000 software and hardware developer companies, integrators, service providers and customers. Members have created hundreds of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.


"Our Avaya developer community has become a catalyst for rapid innovation and the creation of new multivendor applications that help enterprises around the world embed secure, reliable communications capabilities into the fabric of their business - making their people more productive, processes more intelligent and customers more satisfied," said Eric Rossman, Vice President, Developer Relations and Technical Alliances, Avaya.


As a member of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources and training. Member companies must also meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales.


Membership information and a listing of solutions developed and tested under the DeveloperConnection program are available at


About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:


About Citel Technologies

Citel Technologies is a leading global provider of unique IP telephony solutions that enable customers to migrate from TDM-based PBX networks to VoIP through a variety of routes and at their own pace. The CitelLink Handset Gateway product line enables enterprise customers to migrate their telephone networks from traditional PBX systems to IP telephony while still retaining their existing traditional business telephones, thereby saving half the cost of migration. Citel's EXTender product line enables enterprise customers to reinvent their TDM-based PBX by IP enabling it to extend features and functionality over IP to branch offices, call centers, teleworkers and mobile workers. Citel is a private company with offices in Nottingham, England (UK), Seattle, Washington (USA), and Calgary, Alberta (Canada). Citel's products are sold through a global network of independent dealers, as well as through strategic relationships with industry-leading IP telephony providers and carriers. For more information, please visit

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