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Global Crossing Becomes First 'Avaya SIP-Compliant' Global VoIP Provider


Global Crossing announced that it is the first global VoIP provider whose enterprise Voice over Internet Protocol (VoIP) solutions portfolio is fully compliant with Avaya's Session Initiation Protocol (SIP) telephony solutions.

Global Crossing (Nasdaq: GLBC) today announced that it is the first global VoIP provider whose enterprise Voice over Internet Protocol (VoIP) solutions portfolio is fully compliant with Avaya's (NYSE: AV) Session Initiation Protocol (SIP) telephony solutions.


SIP is an open signaling standard that allows carrier and enterprise voice equipment to interoperate with each other over an IP network via SIP trunks. SIP trunk services are an important enterprise networking category that leverages new efficiencies in network design and capabilities via SIP-enabled applications.


"We're proud to be the first global service provider to receive SIP interoperability compliance certification from Avaya," said Anthony Christie, Global Crossing's chief marketing officer. "While many service and equipment providers are implementing VoIP with disparate configurations, we're committed to simplifying the adoption of converged services for enterprises around the world."


Global Crossing is a member of the Avaya DeveloperConnection Program, an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.


Businesses transitioning to VoIP can now confidently add best-in-breed capabilities to their network without having to replace their existing infrastructure, speeding deployment of new applications and reducing both network complexity and implementation costs.


"The Avaya DevConnect community has become a catalyst for rapid innovation, creating new multivendor applications that help enterprises around the world embed secure, reliable communications capabilities into the fabric of their business," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "Today's announcement is a big step towards establishing SIP as an open standard for call signaling across both enterprise and service provider networks. We're delighted to add Global Crossing to this prestigious roster and are confident that they'll deliver increased value to their customers and to the VoIP community at large."


Global Crossing's portfolio of Enterprise VoIP Services includes VoIP Outbound, VoIP Toll Free and VoIP Local services. All three VoIP services have been tested and certified as interoperable with the Avaya SIP Enablement Services and Avaya Communication Manager Release 3.0 and Avaya 4600 Series SIP telephones.


All of Global Crossing's enterprise VoIP services offer carrier-class quality, backed by end-to-end converged IP service level agreements (SLAs) for jitter, packet loss, availability and latency.


A leader in fully interoperable, secure VoIP services for enterprise and carrier customers, Global Crossing currently runs more than two billion minutes per month of VoIP traffic over its private, global backbone. Global Crossing was one of the first service providers to announce the replacement of legacy switches with VoIP switches in its network core, enhancing the seamless delivery of converged IP services.


Avaya's Converged Communications Server 3.0 and its SIP Enablement Services module works with Communication Manager software, the company's flagship IP telephony software, supported by Avaya media servers, gateways and SIP telephones. In March, Avaya's SIP telephony solutions received the "Well Connected" Award from Network Computing magazine, an industry-leading publication for information technology and networking professionals. Following extensive testing, the magazine cited Avaya's SIP solution for providing the best interoperability with third-party phones and a rich set of features.


The Avaya DeveloperConnection program currently includes more than 1,300 software and hardware developer companies, integrators, service providers and customers. Members have created hundreds of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.


About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:


About Global Crossing

Global Crossing (Nasdaq: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.


Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to more than 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Please visit for more information about Global Crossing.

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