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Packeteer® Achieves Avaya Developer


Packeteer®, Inc. announced that the company has successfully completed compliance testing with Avaya's industry-leading IP telephony solutions, earning the company an Avaya Developer

Packeteer®, Inc. (NASDAQ: PKTR), the pioneer and global leader in WAN Application Traffic Management, today announced that the company has successfully completed compliance testing with Avaya, Inc.'s (NYSE: AV) industry-leading IP telephony solutions, earning the company an Avaya DeveloperConnection Compliant Award. Packeteer is the only WAN application traffic management vendor to become a Premier level member, and offers the first solution to achieve certification.


"Today's IP-Telephony implementations are susceptible to congestion, posing serious business consequences for jitter-sensitive VoIP traffic. Our resellers are asking for solutions that deliver on voice reliability, bandwidth optimization and ROI for their customers deploying Avaya IP Telephony solutions," said Laurie Usewicz, vice president of product development for Westcon Group North America. "The Packeteer Avaya certification helps us ensure the quality of our customers' voice enabled IP networks."


To achieve certification, Avaya's DeveloperConnection Technical Team tested interoperability of PacketShaper appliances, which guarantee WAN link bandwidth to Voice over IP (VoIP) traffic generated by Avaya Media Servers, Avaya Media Gateways, and Avaya IP Telephones, with Avaya's S8500 Media Server with both G650 and G350 Media Gateways running Communication Manager version 2.0.1.


"We are delighted to become a Premier-level member of the Avaya DeveloperConnection program," said Ajmal Noorani, vice president of business development at Packeteer. "The testing and certification validate what thousands of our enterprise customers already know – Packeteer appliances offer a unique way to prioritize WAN traffic and ensure the quality of latency-sensitive applications like VoIP."


PacketShaper is ideal for distributed, multi-site enterprises that rely on the WAN and Internet to deliver predictable and consistent call quality in IP calls that they are used to from traditional phone systems. To ensure application delivery, the appliance manages WAN link utilization and throughput based on the bandwidth guarantees and policies applied to the identified traffic classes. During compliance testing, telephone calls traversing the WAN link were successfully established and maintained regardless of the amount of non-VoIP traffic sharing the WAN link.


Packeteer's application traffic management solution ensures that Avaya IP telephony traffic, which is always susceptible to interference from competing traffic on the network, runs smoothly on a converged network with minimal packet loss, latency, or jitter. In particular, PacketShapers deliver Layer 7 quality of service (QoS) for Avaya IP telephony traffic and other mission-critical and latency-sensitive applications. They monitor and control the performance of IP telephony and other business traffic over the WAN and Internet, effectively managing all critical IP telephony protocols and ensuring the highest quality end-to-end communication on an inpidual, per-call basis.


PacketShaper also offers Avaya IP telephony users with the ability to:

  • monitor the behavior of Avaya IP telephony traffic (H.323, SIP, and related protocols as well as over 450 other applications) on the network
  • identify how much bandwidth the application is using and who its top users are
  • identify performance issues with IP telephony calls by analyzing its interaction with other applications
  • implement a set of policies on the Avaya IP telephony traffic in order to ensure smooth and predictable calls and provide QoS at the application layer


For more information about the Avaya-Packeteer testing and certification, visit:


About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:


About The Avaya DeveloperConnection Program

The DeveloperConnection Program (DevConnect) is a comprehensive set of innovative programs through which Avaya works with hardware and software developers to help develop, promote and sell their solutions that interoperate with Avaya products. DevConnect offers opportunities for lab testing, developer support, marketing assistance, technical tips and other services. Through DevConnect, Avaya is building an unparalleled network of leading companies and provides the seamless, consistent, high-quality products that meet customers' short and long-term communication needs. More details can be accessed at


About Packeteer

Packeteer®, Inc., (NASDAQ: PKTR) is the global market leader in Application Traffic Management for wide area networks. Deployed at more than 7,000 companies in 50 countries, Packeteer solutions empower IT organizations with patented network visibility, control, and acceleration capabilities delivered through a family of intelligent, scalable appliances. For more information, contact Packeteer at +1 (408) 873-4400 or visit the company's Web site at

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