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Spectrum Corporation Selected for Premier Level Membership in Avaya's Developer

10-03-2005

Spectrum Corporation announced that it has been selected by Avaya for Premier level membership in the Avaya Developer

Spectrum Corporation, a solutions-based sales organization specializing in contact center applications, today announced that it has been selected by Avaya Inc. (NYSE: AV), a leading global provider of business communications applications, systems and services, for Premier level membership in the Avaya DeveloperConnection program.

 

Spectrum is the developer of V-Display and UltraData Enterprise which work with the Avaya Call Management System (CMS). The Avaya CMS provides management tools to help customers monitor and analyze the performance for their contact center operations.

 

V-Display is application software that resides within Avaya CMS and collects data to be displayed on Spectrum Wallboards. The application has a Windows Graphical User Interface (GUI) that provides the customer with the ability to administer the software from any PC that is running the client and is on the network with the Avaya CMS.

 

UltraData Enterprise is a real-time, integrated information delivery and historical reporting system that connects people to the information they need to improve service for their customers. This software brings together key metric information from multiple sources and publishes critical performance information to a variety of devices. For any company looking to measure performance and distribute results, UltraData Enterprise with Enhanced Metric Module (EM) is the intelligent choice.

 

The Avaya DeveloperConnection program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies that includes IP telephony, contact centers and mobility applications - helping companies extend the value of multivendor networks and transform voice into a business application that delivers true value to the bottom line.

 

"Membership in Avaya's DeveloperConnection program has helped us build our business by providing multiple avenues to promote our products and services," said Dan Boehm, VP Sales and Marketing, Spectrum Corporation. "From compliance testing solutions to dedicated web space, Spectrum has been able to leverage the Avaya resources and deliver solutions to a more extensive customer base. Our customers are not taking a chance on an unknown product. They already benefit knowing they have a tested and reliable solution available to them."

 

The Avaya DeveloperConnection program currently includes more than 1,300 software and hardware developer companies, integrators, service providers and customers. Members have created hundreds of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

 

"With DevConnect members such as Spectrum, our Avaya developer community has become a catalyst for rapid innovation and the creation of new multivendor applications that help enterprises around the world embed secure, reliable communications capabilities into the fabric of their business – making their people more productive, processes more intelligent and customers more satisfied," said Eric Rossman, Vice President, Avaya Developer Relations and Technical Alliances.

 

As a member of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources and training. Member companies must also meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales.

 

There are three levels of participation in the DeveloperConnection program: Innovator, Premier and Strategic, entailing progressive levels of marketing and sales involvement by the members. Spectrum is a Premier level member of the Avaya DeveloperConnection program.

 

Membership information and a listing of solutions developed and tested under the DeveloperConnection program are available at www.devconnectprogram.com.

 

About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

 

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com. For more information on the Avaya DevConnect Program, visit www.devconnectprogram.com.

 

About Spectrum Corporation

Headquartered in Houston, Texas, Spectrum Corporation is a globally-recognized solutions provider to telecommunications vendors and end users. Since 1971, Spectrum has consistently been an innovative leader offering total solutions, including V-Display, Ultra-Link and traditional wallboards. More recently, Spectrum has completed its offering with the addition of UltraData Enterprise, award-winning IP wallboards and flat panel plasma TV monitors. Spectrum supplies display devices and software to report on critical Automatic Call Distributor (ACD) and other database statistics for intelligent organizations worldwide. For more information, visit www.specorp.com.

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