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T-Systems Brazil Implements IP Telephony Solution from Avaya and Transforms Headquarters in Sao Paulo into a Technology Showcase


Avaya announced that the T-Systems Brazil, an Information and Communications Technology provider, has implemented an IP Telephony solution from Avaya.

Avaya Inc. (NYSE: AV) a leading global provider of business communications applications, systems and services, today announced that the T-Systems Brazil, an Information and Communications Technology provider, has implemented an IP Telephony solution from Avaya. The solution has enabled T-Systems to reduce costs while increasing employee mobility, flexibility and productivity.


Olitel Telecom, an Avaya Business Partner managed the implementation at T-Systems' headquarters in Vila Olímpia, São Paulo. The T-Systems implementation is one of the most sophisticated networks of its kind, and has transformed the company's headquarters into a showcase of what IP technology can do for the company and its customers.


T-Systems plans to take advantage of the migration path offered by Avaya which enables the company to install IP Telephony in other offices throughout Brazil, while protecting investments made in existing equipment. The solution that was implemented by Olitel Telecom includes: Avaya Communication Manager, the company's industry-leading IP telephony software which is a key component of the Avaya MultiVantage Communications Application Suite, the company's portfolio of open standards-based, IP-telephony communications applications. The software runs on an Avaya server equipped with more than 500 Avaya 4612 IP Telephones.


Avaya provides communication solutions and services that customers such as T-Systems can use to integrate intelligent communications into core business processes, helping companies derive greater value from their communications infrastructure by making people more productive and processes more intelligent.


"T-Systems selected Avaya solutions because they provide the performance we need. We are also a technology company, and in a highly competitive market, we need suppliers who can work with us as partners and help us not only reduce costs, but provide secure and reliable solutions that improve our company's business processes," said Reynaldo Jarró, senior manager of Network Services Solutions and IT for T-Systems. "Our full featured, all-in-one voice and data communication network infrastructure (LAN and WAN) has resulted in a 50% reduction in cabling and a significant cost savings vs. implementing a traditional voice solution."


"Companies such as T-Systems understand that the true value of IP telephony lies in the integration of communications applications with business applications," said Marcio Mattos, managing director, Avaya Brazil. "Our solutions have proven to be attractive to many customers who are seeking a competitive advantage by embedding communication into business processes."


IP Telephony is software-based technology that uses the voice over Internet Protocol (VoIP) to transmit voice over a data network. Businesses of all sizes are adopting this rapidly emerging technology which includes features such as call forwarding, conferencing, voice messaging and other applications to enhance the capability of their communications network and reduce costs.


About Avaya

Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500 ®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:


About Olitel Telecom

Olitel Telecom, headquartered in São Paulo, with branches in Rio de Janeiro and in Rio Grande do Sul, has been outstanding in the integration segment of convergent solutions for Call Centers and Corporate Networks. Olitel Telecom is an Avaya Business Partner that has operated in Brazil for 24 years. It offers innovative and customized infrastructure solutions for the integration of voice and data networks and contact centers.


Thanks to massive investments in the training and certification of their team, the company got the Avaya Business Partner Silver qualification in December 2002, and reached the Avaya Business Partner Gold status in December 2004. This certification is an acknowledgement of the industry, and it indicates that this partner has followed strict criteria to assure technical competence and ability to offer the best solutions and services to its clients. For more information, please visit


About T-Systems

T-Systems is one of the most important Information and Communication Technology (ICT) providers in Europe. In the Deutsche Telekom group, it has around 51 thousand collaborators in over 20 countries. In 2004, the solutions provider made 13 billion euros in sales. Operating in Brazil since 2001, T-Systems has a complete portfolio with integrated products in an international scale, offering solutions in the Management of Business Processes, Development and Integration of Systems, Infrastructure, as well as exclusive services in Engineering, aiming at several segments, such as: Manufacturing, Automobile, Air and Space, Telecommunications, Banks, Insurance, the Public Sector, Public Utilities and Petroleum.


With a large range portfolio of products and services - involving all the phases in the companies' value chain - T-Systems combines international technological know-how and regional specializations in Brazil, thoroughly providing solutions, adapted to the specific needs of each client, helping them improve their competitiveness with innovation, using Information Technology (IT) solutions.

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