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At the Final, It's A Perfect Score: Avaya Voice and Data Network Built for 2006 FIFA World Cup™ in Stadiums Throughout Germany Achieves Championship Performance with 99.999% Availability

  • Network delivered over 21 terabytes of data, nearly 800,000 minutes of calling time

It was a major communications event to match the stature of the world's largest sporting event. The converged network built for 2006 FIFA World Cup from Avaya handled an astounding amount of voice and data traffic and achieved 99.999% availability without a single major outage and free of errors.

FRANKFURT, GERMANY – It was a major communications event to match the stature of the world’s largest sporting event.  Every day, for the last 32 days, the converged communication network from Avaya Inc. (NYSE:  AV), an official partner of the 2006 FIFA World Cup, handled an astounding amount of voice and data traffic – including players’ and journalists’ accreditations, photo transmissions and match details sent around the world in real time. The impressive result: over the entire period, the network Avaya built for FIFA carried over 21 trillion bytes of data and achieved 99.999% availability without a single major outage and free of errors.


According to Avaya, a total of 21.126 terabytes of voice and data traffic was transferred over the network between May 15, when the network became operational, and July 10. During that time, people have logged on to the converged communications network approximately 642,538 times and made 364,395 phone calls on the network, which represents 789,810 minutes of calling time.


On the day of the Final Match between France and Italy, 111,150 megabytes of data traffic traveled over the network, 55,037 people logged on to the converged network, and 3,456 phone calls were made, representing 6,217 minutes of calling time.


Avaya, a leading global provider of business communications applications, systems and services, is the official partner at the World Cup that pulled every player, every match, everything together with a champion communication network. The converged network – which combined voice and data on the same infrastructure – connected the 12 host stadiums, the stadium media centers, and the FIFA headquarters in Berlin. Players, coaches, volunteers and fans alike benefited from the network that was used to issue accreditations for players and journalists, report results, track materials and inventory, confirm accommodations at FIFA’s official hotels, and maintain security systems.


"For a highly visible event such as the FIFA World Cup, it was absolutely critical for the network to work without any downtime," said Andrea Rinnerberger, director of the Avaya FIFA World Cup Program. "In a very real way, the network’s excellent performance contributed to the event’s smooth operations.  Journalists and photographers who needed to file quickly connected to the internet directly from the field and sent photos and stories via an Avaya wireless LAN network.  Thirty two teams, and tens of thousands of FIFA executives and employees, officials and visiting dignitaries all depended on the transportation and protocol application to get to hotels, cars, trains and airports."
Extensive testing, network management, range of new Intelligent Communication capabilities from Avaya and its developer community contribute to network success


"This is one of the largest and most sophisticated converged networks ever built," said Doug Gardner, managing director for Avaya’s FIFA World Cup technical program. "Avaya deployed more than 650 wireless access points, 1,000 Avaya switches at the edge of the network and 38 core data switches from Extreme. With such complexity, testing was absolutely key. We were completely focused ensuring that  the network performed flawlessly for everyone involved, including the 60,000 spectators at each game, millions of viewers worldwide, players, journalists and more."

In addition to conducting more than 4000 tests at the company’s FIFA World Cup lab in Frankfurt, Germany, Avaya commissioned Netconsult Online Limited, an independent company specializing in quality control and assurance, to validate network testing results. Exhaustive testing of failover scenarios, back-up power, firmware and software compatibility, and the resiliency of the various IP applications was conducted.

Avaya Global Services also took to the pitch, this time in the FIFA IT Command Center in Munich, Germany and the Avaya Network Operations Center in Coppell, Texas, with a mission to ensure optimal functionality, maximum uptime, and no security breaches. Equipped with sophisticated remote monitoring and trouble resolution tools, the Centers continuously tracked the FIFA network performance – all 30,000 devices, all 45,000 network connections – twenty-four hours per day, every single day throughout the games.

To monitor performance, isolate faults and notify its centers when delays could have prevented the level of quality required, Avaya relied on its Converged Network Analyzer (CNA) for the FIFA IT solution. The CNA focused on the end-to-end performance of applications -- such as FIFA’s accreditation and ticketing applications -- as they traversed the network. CNA measured all available paths over the IP WAN and determined whether a better path existed to meet the needs of the application. If the application indicated a slow-down on the network, intelligent analysis of the cause helped determine whether re-routing could reduce network congestion or whether a virus was affecting performance.  Early, effective action helped ensure the end-users virtually never experienced delays, outages or loss of data.


To raise the bar and extend the capabilities available to FIFA for the 2006 games, Avaya turned to members of its DeveloperConnection program. The eight member companies played a critical role in the FIFA World Cup 2006™ network included:  Aimetis Corp., Citrix Systems, Extreme Networks, Firetide, Juniper Networks, MTS, MultiTech Systems and Polycom. The new applications ranged from innovative security screening to a consolidated dialing directory for the 200,000 inpiduals and organizations supporting the event.


About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 per cent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services. 


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site:


About the FIFA World Cup and Avaya
As the Official Convergence Communication provider for the 2006 FIFA World Cup™, Avaya is providing a champion communications network infrastructure for the World’s largest sporting event.  The converged network – that combines voice and data on the same infrastructure – will connect the 12 FIFA World Cup stadiums, the media centers in all stadiums and the FIFA headquarters in Berlin. Players, coaches, volunteers and fans alike will benefit from the Avaya network that will be instrumental in player and journalist accreditation, results reporting, material tracking, accommodation confirmations, transportation, and ticketing, among other critical functions. With an estimated 45,000 network connections, 30,000 network devices and over 15 terabytes (or 15,000,000,000 bytes) of data, it is the largest converged communication network ever built for a sporting event.


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