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Avaya Appoints Dinesh Malkani as Managing Director for China


Avaya announced that it has named Dinesh Malkani as Managing Director for Avaya in China.

BEIJING, China – Avaya Inc. (NYSE:AV), a leading global provider of business communications applications, systems and services, today announced that it has named Dinesh Malkani as Managing Director for Avaya in China. Malkani will oversee China's business operations, drive growth and further enhance the company's leadership position in China's enterprise communications market.


Based in Shanghai, Malkani reports to Avaya's President of Asia Pacific, Mark Leigh. In his new role, Malkani is tasked with continuing to drive Avaya’s sales, marketing, and business development, and to further strengthen its go to market model as well as help enterprises stay competitive by leveraging intelligent communications.


According to recent research reports from Frost & Sullivan, Avaya has 25.4 percent market share in APAC IP telephony market, and 27.3 percent share in call center market, both far ahead of the nearest competitors. In Greater China, Avaya has a market share of 38.2 percent in IP telephony, and 31 percent in contact center.1


"We are happy to have Dinesh lead the business in China, which is one of the fastest growing economies in the world," said Mark Leigh, President, Avaya APAC. "Dinesh brings a wealth of experience in growing and managing Avaya's strategic initiatives. His experiences will enable us to help our customers in China stay competitive by leveraging Avaya's intelligent communications solutions. I am confident that he will take our business in China to the next level."


Malkani has more than 14 years of industry experience working across most markets in Asia Pacific. In his last position as Avaya's Vice President, Advanced Solutions Sales Group Asia Pacific, Malkani was responsible for Avaya's significant in-roads in the Service Provider, Call Center applications, alliances and verticals solutions business. He also helped the company become the leader for call centers and applications in the region. More recently, Malkani worked as General Manager for Avaya Korea, during which he grew the business over 35% and led the effort to bring Samsung Electronics into a global strategic alliance with Avaya.


"I am excited to have the opportunity to work in China, which is a market with huge growth potential. My responsibility is to work closely with our BusinessPartners and DevConnect members to jointly bring state of art solutions and applications to our customers in China, so that they can benefit from Intelligent Communications, and be more agile, productive and competitive. We will be focusing on customer needs, and will pursue a solution selling approach, to further strengthen our foothold in IP telephony, contact center and mobility," said Malkani.


About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website:


1Frost & Sullivan, Q1 CY06 Market Share Summary Report; Frost & Sullivan, CY05 Market Share Summary Report.


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