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Avaya Delivers Integrated Unified Communications and Mobility Platform, Offering More Applications from More Devices to More Locations

  • Puts Stake In the Ground: Unified Communications is About End-User Access – Regardless of Platform, Network, Device, Application or Location; Launches New Avaya Product Family with Four Corporate Editions, With Solutions Tailored To Major User Segments; Delivers Unified Communications Solutions To Businesses Of All Sizes – Today; Acquires Traverse Networks to Extend Unified Communications to Smart Mobile Devices

Avaya is announcing the next major wave of Unified Communications initiatives that will further shape the market and change how businesses deliver strategic communications and collaboration tools to workers wherever they are, on any device.

BASKING RIDGE, N.J. – Avaya (NYSE:AV) is today announcing the next major wave of Unified Communications initiatives that will further shape the market and change how businesses deliver strategic communications and collaboration tools to workers wherever they are, on any device. The company builds on an established base of Unified Communications customers, innovative technology and a strategy based on delivering end-user driven solutions that are built on open standards. These initiatives are led by the introductions of a Unified Communications product family, as well as the acquisition of enterprise mobility innovator Traverse Networks (see Nov. 16 press release, "Avaya Acquires Traverse Networks").


The new family of Avaya Unified Communications editions gives businesses the flexibility to deliver the right applications to the right devices for various segments of workers with different communications needs, to help employees improve productivity wherever they are conducting business. These editions include:


  • Unified Communications, Essential Edition for office-based users who need advanced IP telephony and messaging support and basic conferencing functionality;


  • Unified Communications, Standard Edition for mainstream users who benefit from advanced mobility tools including unified office and mobile communications tools across all major mobile platforms;


  • Unified Communications, Advanced Edition for users who gain a competitive advantage by collaborating with large teams using integrated voice and "whiteboard" sessions;


  • Unified Communications, Professional Edition for strategic communicators who take advantage of video communications and speech recognition, including high-definition video conferences and voice-driven access to messages and other personal applications.


Today's business communications systems are perse, global and fragmented. The Avaya Unified Communications family is based on open industry standards and cross-platform protocols that make it easy and inexpensive to integrate communications tools between disparate networks, applications, devices, and most importantly, user segments. Avaya is the first company to execute a broad, open Unified Communications strategy and as a result, the only company able to integrate the fragmented and perse standards, protocols and platforms and deliver a truly unified end-user experience for Unified Communications. The four new editions in the Avaya Unified Communications product family will be available in the first half of 2007, and pricing will vary based on deployment and license terms.


With this next wave of Unified Communications initiatives, Avaya is advancing its vision for Intelligent Communications – embedding communications applications within business processes for improved service, shorter product cycle times and competitive advantage.


"Avaya's Unified Communications strategy has consistently emphasized streamlined integration of our solutions with existing networks and applications," said Eileen Rudden, who is the vice president and general manager of Avaya's recently formed Unified Communications pision. "For instance, our flagship telephony messaging and conferencing products provide integration of communications with Microsoft Exchange and Outlook, as well as IBM Lotus Domino, Notes and Sametime, the most popular desktop interfaces. We will ship Microsoft Office Communicator integration next quarter. Likewise we have partnered with industry leaders including Nokia and RIM Blackberry to extend mobile enterprise communications to these familiar personal productivity devices."


Traverse Networks Acquisition
Avaya also announced today the acquisition of Traverse Networks, a privately held developer of enterprise mobility solutions for Unified Communications. The acquisition will provide yet another capability in the execution of Avaya's Unified Communications strategy. Traverse's server software and easy-to-use interfaces extend enterprise communications applications to mobile devices, enabling mobile workers to be more productive and responsive to customers. Traverse Networks will be operated from Avaya's Unified Communications pision.


Unified Communications Customer Deployment
In collaboration with Avaya Business Partner Cross Telecom, Avaya delivered a Unified Communications solution to Intermountain Healthcare, a non-profit healthcare system serving the needs of Utah and southeastern Idaho residents. Scheduled to open in 2007, the new facility will join 40 hospitals and 130 clinic locations. "We are implementing Avaya Modular Messaging on a centralized architecture to help our healthcare professionals share messages more easily," said Jim Wilhelmi, manager of Enterprise Telephony for Intermountain Healthcare. "Likewise, we expect Avaya Meeting Exchange for voice conferencing to foster improved collaboration between our staff and with our patients."


About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications – and distinguished by comprehensive worldwide services – Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website:


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