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Avaya and Samsung Electronics Form Strategic Alliance to Jointly Deliver Enterprise IP Telephony Solutions


Avaya and Samsung Electronics announced a strategic alliance to collaborate on the joint development and marketing of Internet protocol (IP) communications solutions to businesses globally.

Basking Ridge, NJ and Seoul, Korea – Avaya Inc. (NYSE:AV), a leading global provider of business communications applications, systems and services, and Samsung Electronics, a global leader in telecommunication systems and handsets, today announced a strategic alliance to collaborate on the joint development and marketing of Internet protocol (IP) communications solutions to businesses globally. This collaboration will drive the delivery of enhanced IP convergence products and mobility solutions that integrate both companies’ technologies, and offer enterprises greater choice in IP-based network services. The resulting solutions will help businesses drive greater productivity from an increasingly mobile workforce, enhance customer service, and improve business results through enterprise communications.

Under the agreement, Samsung and Avaya will co-develop and market products for IP-based solutions that serve the voice, video and data convergence market. Samsung’s established position in the telecom industry, particularly in mobile technology, and Avaya’s widely recognized IP telephony market leadership will complement each other, and provide customers with better choices of IP-based network services.

At the initial stage, Samsung will market and resell Avaya’s contact center and IP telephony solutions in Korea.  The alliance will also drive the co-development of technologies that will enhance Avaya’s IP-based mobility and convergence solutions. These solutions will be either co-branded or inpidually branded, and sold through Avaya’s global sales channels. 

“Samsung is very pleased to enter this agreement with Avaya. We believe this relationship will contribute toward our vision of enabling customers to incorporate converged technologies into their day-to-day operations,” said Kitae Lee, the president of Samsung's Telecommunication Network Business. “We look forward to expanding the reach of our communications solutions to more enterprises through convergence.”

 “We are proud to work with Samsung. This agreement enables us to increase our global competitive advantage in IP communications and further strengthen our position in the Asia Pacific region. Our reputation for innovation and communications solutions that improve business operations will bring new advantages to Avaya and Samsung customers,” said Donald K. Peterson, Chairman and CEO of Avaya.


About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large and small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.
Driving the convergence of voice and data communications with business applications – and distinguished by comprehensive worldwide services – Avaya helps customers leverage existing and new networks to achieve superior business results.  For more information visit the Avaya website:

About Samsung Electronics
Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2005 parent company sales of US$56.7 billion and net income of US $7.5 billion. Employing approximately 128,000 people in over 90 offices in 51 countries, the company consists of five main business units: Digital Appliance Business, Digital Media Business, LCD Business, Semiconductor Business and Telecommunication Network Business. Recognized as one of the fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones, and TFT-LCDs.  For more information, please visit


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