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Avaya’s Chairman To Outline Rewards Companies Will Reap By Linking Intelligent Communications to Business Processes

  • In keynote address at VoiceCon, Don Peterson, chairman and CEO, Avaya, will discuss “what’s possible” for companies enabled by IP telephony and Intelligent Communications

Avaya chairman and chief executive officer Don Peterson will use his keynote address at VoiceCon 2006 to discuss how the possibilities enabled by IP telephony and Intelligent Communications applications can help businesses establish a competitive advantage. 

BASKING RIDGE, N.J. – Avaya chairman and chief executive officer Don Peterson will use his keynote address at VoiceCon 2006 to discuss how the possibilities enabled by IP telephony and Intelligent Communications applications can help businesses establish a competitive advantage.  Avaya Inc. (NYSE:AV) is a leading global provider of business communications applications, systems and services.

Scheduled for March 6-9 at the Gaylord Palms Resort and Convention Center in Kissimmee, Fla., VoiceCon is a leading conference and exhibition for thousands of attendees responsible for their firms’ voice, IP telephony and convergence solutions.  Avaya is the Diamond Sponsor of the event, as well as a sponsor of VoiceCon’s March 6-7 “conference within a conference” on next-generation contact centers. 

Peterson is keynoting at the annual conference for the third time. He will join Avaya customers, solutions developers and members of the company’s leadership and technology teams in focusing on real-world examples of how businesses are using communications to transform their operations – and how a service-oriented architecture and Web services can provide a flexible framework for the future. 
Speakers Share How Intelligent Communications Opens a World of Possibilities

Speakers from Avaya and its customer companies will participate in a variety of VoiceCon education sessions to share how intelligent communications opens up a world of new options for businesses:

• Keynote Address: How Can We Use IP Telephony to Help the Business Meet its Goals for Growth, Cost-Reduction and Protection from Disruptions?  Avaya Chairman and CEO Don Peterson will offer real-world examples of how today’s businesses are using intelligent communications applications to make their workforces more mobile and their customer operations more effective – while simultaneously eliminating costs and increasing productivity.   March 8, 9:00 a.m.


• IP Telephony System RFP:  Who Delivers the Goods?  Jim Cantwell, director, IP Global Practice, Avaya, will participate in a panel discussion on how companies can alleviate the pain associated with the request for proposal (RFP) process when purchasing new communications systems.  March 6, 9 a.m.


• Executive Forum: Why IP Contact Centers?  Eileen Rudden, VP/GM, Communications Applications pision, Avaya, will participate in a roundtable discussion on the technology trends in contact centers and the risks and rewards involved in moving to IP.  March 6, 1:30 p.m.


• User Forum: Living with Next-Gen Contact Centers.  Avaya customer Ed Russell, senior technical manager, AOL, will participate in a forum focused on the experiences of companies that have migrated to next-generation technologies for contact centers.  March 6, 3:15 p.m.


• User Forum: Living with IP Telephony. Jamie Libow, an Avaya customer and director of Voice Operations for St. Paul Travelers, will describe his experiences in migrating the company’s network to IP telephony.  March 7, 10:30 a.m.


• Voice Over Wi-Fi.  Dave LeClair, director, Technology Partnerships, Avaya, will speak on how to implement an effective strategy for voice over wireless LAN. March 7, 2:15 p.m.


• Executive Forum:  IP Telephony–How Broad a Platform and Supporting What? Jorge Blanco, VP, Strategic Marketing, Avaya, will join a forum to discuss how companies can use their IP telephony platform to support of a new generation of applications and capabilities.  March 7, 4:15 p.m.


• Intelligent Communications from Small Business to the Largest Enterprise.  Lawrence Byrd, director of IP Telephony and Mobility, Avaya, will conduct a product briefing on a new solution designed for very small businesses and branch offices.  March 7, 5:00 p.m.


• Peer-to-Peer’s Role in Enterprise IP Telephony Networks. Mahshad Koohgoli, VP, Peer-to-Peer Business, Avaya, will discuss how businesses can use peer-to-peer technology in an enterprise environment.   March 8, 8:00 a.m.


• SIP and Today’s IP Telephony Market.    Gabriel Campos-Woslavsky, director, Product Management, Converged Systems pision, Avaya, will focus on the role of SIP in enterprise communications.  March 8, 1:00 p.m.


• Customer Panel: IP Telephone Productivity Applications.  Avaya customer JP Ayache, Wynn Resorts, will share how his company is using browser-based IP phone applications to improve service to its customers.   March 8, 1:00 p.m.


Partner Pavilion at Booth 517 Highlights Avaya-Compatible Applications

An Avaya Partner Pavilion in Booth 517 will feature members of the Avaya DeveloperConnection program – an initiative to promote the development of innovative, third-party products that interoperate with Avaya and extend the value of a company’s investment in its network. Avaya Devconnect partners scheduled to be at the Pavilion include AGN Network; SDC Solutions, Inc.; Juniper Networks; IBM; Hewlett Packard (HP); Sprint; ProCurve Networking business unit of HP; Meru Networks; Expand Networks, @Comm; and RAD Data Communications.  


Avaya Puts the Spotlight on Mobility and Distributed IP Telephony at Booth 601

At Booth 601 Avaya will spotlight mobility applications that help businesses operate more efficiently, as well as secure IP telephony solutions for a distributed enterprise.  Included will be: recently announced joint solutions from Avaya and Juniper that deliver secure, reliable intelligent communications anytime, anywhere; Avaya Unified Communications and Modular Messaging solutions that support mobile workers across a distributed enterprise; campus mobility applications jointly developed with Symbol Technologies; and handheld devices from Motorola, Nokia and Research in Motion that extend intelligent enterprise communications capabilities to workers on the move. 


About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.
Driving the convergence of voice and data communications with business applications – and distinguished by comprehensive worldwide services – Avaya helps customers leverage existing and new networks to achieve superior business results.  For more information visit the Avaya website:

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