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JPMorgan Chase Ranks Avaya as 2005 Supplier of the Year

02-15-2006

Avaya announced that JPMorgan Chase has honored Avaya as the 2005 Supplier of the Year after achieving the highest score in a worldwide vendor assessment. 

BASKING RIDGE, N.J., US – Avaya Inc. (NYSE:AV) announced today that JPMorgan Chase has honored Avaya as the 2005 Supplier of the Year after achieving the highest score in a worldwide vendor assessment.  Highlighting Avaya’s leading communication solutions and services, the company surpassed all metrics set for service level agreements, according to JPMorgan Chase.

 

Avaya was nominated by JPMorgan Chase employees from around the world and selected from thousands of suppliers.  The JPMorgan Chase Supplier of the Year award recognizes excellence in quality, integrity, innovation and value.

 

"The JPMorgan Chase Supplier of the Year award recognizes the best of the best," said Bill Patrizio, Chief Procurement Officer at JPMorgan Chase.  "Our suppliers play a key role in making us a successful financial services company with customers around the world.  Avaya demonstrates they understand this everyday – it’s what puts them at the top of our list."
 
As a leading global provider of business communications applications, systems and services, Avaya supports more than 2,300 JPMorgan Chase offices in 33 countries.  The financial services giant uses technology from the Avaya MultiVantange™ Communications Applications portfolio, which includes IP telephony, messaging, contact center and mobility solutions - all backed by a global service agreement.  An agreement with Avaya Global Services established service levels and provided JPMorgan Chase with a single-point of-contact responsible for monitoring the company's communications operations around the clock.

 

"It is a privilege to work with JPMorgan Chase.  They are at the forefront of leveraging communications technology for competitive differentiation," said Lou D'Ambrosio, President, Global Sales and Marketing, Avaya.  "This recognition is rewarding to the many Avaya associates around the world who devote their professional lives to delivering superlative solutions to JPMorgan Chase."

 

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results.  For more information visit the Avaya website: www.avaya.com

 

About JPMorgan Chase
JPMorgan Chase is a leading global financial services firm with assets of $1.2 trillion and operations in more than 50 countries. Chase has 98 million credit cards issued and serves consumers and small businesses through more than 2,500 bank branches and 7,100 ATMs.

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