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Spectrum Corporation Solution Now Rated “Avaya Compliant”

08-04-2006
  • Ultra-Link™ software application is compatible with key Avaya IP telephony and contact center solutions; Helps businesses display real-time data that reinforces company objectives, improves efficiency and overall productivity

Spectrum Corporation, a leading global organization specializing in real-time analytics and reporting solutions, announced that its Ultra-Link™ software is compliant with key IP telephony and contact center solutions from Avaya.

HOUSTON, Texas — Spectrum Corporation, a leading global organization specializing in real-time analytics and reporting solutions, today announced that its Ultra-Link™ software is compliant with key Internet protocol (IP) telephony and contact center solutions from Avaya (NYSE:AV), a leading global provider of business communications applications, systems and services. 

 
Ultra-Link helps businesses collect real-time and historical data, which can be displayed on plasma screens, wallboards, desktops and other devices. The application now is compliance-tested by Avaya for compatibility with the Avaya Call Management System, which provides the information and management tools businesses need to monitor and analyze the performance of their contact center operations.

 

"Compliance testing assures that our innovative products and services are easy to integrate, easy to operate and cost-effective," said Dan Boehm, VP of marketing and sales, Spectrum Corporation. "With the extensive resources they make available to us, Avaya allows us to deliver a tested and reliable product to an extensive customer base."

 

Spectrum Corporation is a member of the Avaya DeveloperConnection Program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

 

As a member of the program, Spectrum Corporation is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-breed capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

 

"By offering compliance testing to the many innovative companies like Spectrum Corporation who are members of our DeveloperConnection program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line."

 

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

 

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com. For more information on the Avaya DeveloperConnection Program, visit www.devconnectprogram.com.

 

About Spectrum Corporation
Headquartered in Houston, Texas, Spectrum Corporation is a global sales organization specializing in real-time display technologies to the telecommunications industry. Since 1971, Spectrum has consistently been an innovative leader offering a “total solution” that maximizes performance and increases efficiency for the contact center. The company has serviced Fortune 100 & 500 companies with software and hardware installations worldwide. Spectrum’s real-time reporting and alerting software delivers database statistics, metrics and critical messages to plasma screens, wallboards, desktop screen pops and more. Award-winning products include software applications, state-of-the-art display devices such as IP wallboards and integration/installation services. For more information, visit www.specorp.com.

 

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