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SyncVoice Communications VoIP Solution Now Rated "Avaya Compliant''

07-11-2006
  • VXTracker Application Is Compatible with Key Avaya IP Telephony Solutions

SyncVoice Communications, a leading provider of unified management solutions for hybrid communications, announced that its VXTracker solution is compliant with key Internet protocol (IP) telephony solutions from Avaya.

COSTA MESA, Calif.- SyncVoice Communications, a leading provider of unified management solutions for hybrid communications, today announced that its VXTracker solution is compliant with key Internet protocol (IP) telephony solutions from Avaya (NYSE:AV), a leading global provider of business communications applications, systems and services.

 

SyncVoice Communications' flagship VXTracker integrates the management of hybrid IP and TDM networks across disparate systems, using a single, standard platform for security, performance and cost control. The solution offers the same level of control, holistic visibility and correlated analytics regardless of vendors, topology or mix of network protocols. The application is now compliance-tested by Avaya for compatibility with the Avaya Communication Manager 3.1 IP telephony software.

 

"This certification underscores SyncVoice Communications' commitment to provide Avaya customers with the ability to proactively manage and analyze the performance of voice networks across a multivendor infrastructure," said Kerry Shih, president and CEO of SyncVoice Communications. "Achieving this certification means SyncVoice Communications' VXTracker integrates seamlessly with Avaya Communication Manager to deliver powerful business analytics and management tools, enabling customers to optimize telecommunication expense tracking, capacity and performance of their voice networks."

 

SyncVoice Communications is a member of the Avaya DeveloperConnection Program -- an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a member of the program, SyncVoice Communications is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. Evaluating compliance ensures businesses can confidently add best-in-breed capabilities to their network without having to replace their existing infrastructure -- speeding deployment of new applications and reducing both network complexity and implementation costs.

 

"By offering compliance testing to the many innovative companies like SyncVoice who are members of our DeveloperConnection program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available -- getting more out of their multivendor network and delivering new value to their bottom line."

 

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500(R). Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

 

Driving the convergence of voice and data communications with business applications -- and distinguished by comprehensive worldwide services -- Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com. For more information on the Avaya DeveloperConnection Program, visit www.devconnectprogram.com.

 

About SyncVoice Communications
SyncVoice Communications is a leader in unified management solutions for hybrid communications. Voice over IP has accelerated the hybridization of customer networks in terms of convergence, number of vendors and disparate networking technologies leaving voice as one of the largest, unmanaged pieces of IT infrastructure. SyncVoice Communications is the first company to offer management of hybrid communications as a platform that delivers the same level of control, holistic visibility and correlated analytics regardless of the evolutionary state of the network. SyncVoice Communications' flagship product, VXTracker, is used by over 250 customers and reduces the risk and total cost of ownership of today's evolving communications. SyncVoice Communications is headquartered in Costa Mesa, California USA and has sales offices throughout North America. For more information, visit www.syncvoice.com

 

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