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Telrex Call Recording Software Now Rated Avaya Compliant

  • CallRex Professional 3.1 and CallRex Express are compatible with Avaya IP Office

Telrex announced its CallRex Professional version 3.1 and CallRex Express call recording software are compatible with IP telephony solutions from Avaya. 

KIRKLAND, WASHINGTON — Telrex, developer of VoIP call recording and monitoring software for small and medium businesses using Internet protocol (IP) PBXs or hosted PBX services, today announced its CallRex Professional version 3.1 and CallRex Express call recording software are compatible with IP telephony solutions from Avaya (NYSE:AV), a leading global provider of business communications applications, systems and services. 


CallRex Professional and CallRex Express enable small and medium businesses to record calls occurring on IP phone systems for training purposes, dispute resolution or regulatory compliance. The products are compatible with Avaya IP Office, a flexible and easy-to-use converged voice and data system designed especially for small and medium businesses. 


"CallRex has long supported Avaya IP Office, and we're excited to introduce an even higher level of integration using an industry-standard interface," says Robert Kapela, president of Telrex. "Avaya's certification allows resellers to confidently integrate CallRex call recording for their Avaya IP Office customers."


Telrex is a member of the Avaya DeveloperConnection Program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. As a member of the program, Telrex is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. 


"By offering compliance testing to the many innovative companies like Telrex who are members of our DeveloperConnection program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations and technical alliances, Avaya.


About Telrex
Telrex is the leading provider of call recording and monitoring solutions for small and medium businesses using IP PBXs or hosted IP PBXs. CallRex supports the leading IP-based phone systems and softswitches including Avaya, Cisco, 3Com, Mitel, ShoreTel, Nortel, Siemens, Covad, NEC, Zultys, Sylantro, BroadSoft, VocalData and Vertical. For more information:  


About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.


Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website:  For more information on the Avaya DeveloperConnection Program, visit


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