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Avaya Establishes User Community in Japan


Avaya announced that the company has established a user community, InAAU (International Alliance of Avaya Users) in Tokyo.

TOKYO, Japan – Avaya, a leading global provider of business communications applications, systems and services, today announced that the company has established a user community, InAAU (International Alliance of Avaya Users) in Tokyo. InAAU is a community of Avaya products users established in the US in 1985. It has a network of more than 2,000 companies around the world. InAAU Japan is the first branch of InAAU in the world.


InAAU Japan is an association organized by voluntary Avaya product users. It provides members with opportunities to share and exchange information through regular meetings such as annual user conferences. The association aim to encourage Avaya to develop products that better meet user needs by collecting opinions from Avaya product users and providing those as feedbacks to Avaya. Avaya Japan will support the activities of InAAU Japan and assist in solving problems of Japanese users cooperating with them.


InAAU Japan will start recruiting members at the end of this November and aims to have 150 members and 20 partner company members by the end of March 2008.


At the launch of InAAU Japan, Mariko Kimura, the operating officer of DHL Japan and the director of customer service was selected as the first chairperson of InAAU Japan. "I welcome the establishment of the Avaya user's community. As the first chairperson, I will do my best to offer a valuable and meaningful forum for all Avaya users," she said.


InAAU Japan will hold the first InAAU Japan Conference in Japan on Friday, November 30 to celebrate its establishment. The Chief Marketing Officer of InAAU, Pam Fueshko will introduce the achievement of InAAU activities overseas. There will also be twelve sessions on practical themes such as how to customize reports at the contact center and case studies on domestic introduction of Avaya products.


For more details about the InAAU Japan Conference, please visit: 


For inquiries about InAAU Japan, please contact:
Marketing pision, Avaya Japan Ltd.
Tel: 03-5575-8850


About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site:


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