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GMT Selected for Membership in Avaya DeveloperConnection Program

01-08-2007
  • Network of companies creates innovative, IP-enabled Intelligent Communications applications that extend the value of multivendor networks

GMT Corp. announced it has been selected by Avaya for membership in the Avaya DeveloperConnection program.

NORCROSS, Ga. – GMT Corp., an industry leader in enterprise workforce and resource optimization solutions, today announced it has been selected by Avaya Inc. (NYSE: AV), a leading global provider of business communications applications, systems and services, for membership in the Avaya DeveloperConnection program.

 

GMT is the developer of GMT Planet, the industry's only workforce optimization solution designed to address the needs of the entire enterprise, from back-office and logistics needs to contact center and branch banking operations. GMT Planet's precise forecasting, dynamic scheduling and robust analytics put the right people in the right place at the right time to perform the right tasks, enabling frontline managers to focus on improving the customer experience and reducing operating costs.

 

The Avaya DeveloperConnection program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line. 

 

"As a member in Avaya's developer community, GMT will be able to build on Avaya resources and work even more closely with the company to deliver complete and compliance-tested solutions to the market,” said Mike Podrazhansky, co-founder and chief technology officer of GMT. "Our customers have long placed a high value on affordability, accuracy, simplicity and interoperability, so Avaya's DeveloperConnection program will enable us to continue meeting these needs and accelerate development of innovative, market-driven solutions."

 

The Avaya DeveloperConnection program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created hundreds of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

 

Through the DeveloperConnection program, Avaya provides a number of tools and capabilities to member companies. One example is Application Enablement Services (AES), a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.

 

"With the involvement of companies like GMT Corporation, our Avaya developer community has become a catalyst for rapid innovation - creating multivendor applications that help enterprises around the world unleash powerful new possibilities for operating more efficiently and effectively," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "We help businesses embed secure, reliable Intelligent Communications into the very fabric of their organization so employees and customers have ready access to information regardless of where they are and how they prefer to communicate."
 
As a member of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources and training. There are four levels of membership – Registered, Innovator, Premier and Strategic – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Higher-level Innovator, Premier and Strategic members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. GMT Corporation is an Innovator member of the Avaya DeveloperConnection program.

 

Membership information and a listing of solutions developed and tested under the DeveloperConnection program are available at www.devconnectprogram.com.

 

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

 

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com.

 

About GMT
GMT’s workforce and cash optimization solutions create competitive advantage by enabling companies to improve customer service and sales, while decreasing their variable expenses. The company's product line combines precision forecasting and intelligent scheduling with powerful analytics and performance management tools – together delivering a complete solution that is priced to deliver quick return on investment. GMT serves financial services and contact center customers worldwide, including ABN AMRO, Citibank, Nielsen Media, Pizza Hut, SunTrust, UPS, Washington Mutual and Wells Fargo. The company is privately held with headquarters in Atlanta, Georgia, and offices in the U.K., Australia and India. For more information, visit www.gmt.com.

 

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