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Glowpoint Becomes Gold Member of Avaya DeveloperConnect Program

  • Pursues Integrated Solutions, New Revenue Sources in Banking, Finance and Other Sectors

Glowpoint announced it has been selected by Avaya for membership in that company's DeveloperConnection program.

HILLSIDE, N.J. - Glowpoint Inc. (OTC:GLOW.PK), a leading broadcast-quality, IP-based managed video service provider, today announced it has been selected by Avaya Inc. (NYSE:AV), a leading global provider of business communications applications, systems and services, for membership in that company's DeveloperConnection program.


As a member of the Avaya DeveloperConnection program, Glowpoint plans to focus on the integration of its patented, live-video operator services technology and patent-pending video element control technology with Avaya's industry-leading contact center solutions.


Glowpoint's video operator services technology, for which it was recently granted a patent, enables a user to reach a video operator and receive face-to-face assistance solely by dialing "000." Glowpoint's video element control technology is the middleware that interfaces with third-party components like PBXs, gatekeepers, content servers, video endpoints, and other video infrastructure equipment.


"We believe this integration will open up significant revenue opportunities for Glowpoint in banking, finance, retail, and a myriad of other business sectors," said chief operating officer, Joe Laezza. "In fact, one of the driving forces for Glowpoint joining Avaya's developer program is a videobanking pilot currently in progress by a joint customer."


The Avaya DeveloperConnection program promotes the development, compliance-testing, and co-marketing of innovative third-party solutions and services that are compatible with standards-based Avaya technology. As a result, companies can integrate interoperable communications features and applications into their operations without having to replace their existing network infrastructure.


"Acceptance into this program gives us an opportunity to leverage the unique intellectual property in our video call center and video element control technologies that can be applied to a much broader set of applications," said Mr. Laezza. "We look forward to working with Avaya to create new multi-vendor capabilities that can help enterprises around the world embed secure, reliable communications into the fabric of their businesses."


As a member of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources and training. Member companies must also meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing, and sales.


About Glowpoint
Glowpoint, Inc. (OTC:GLOW.PK) is a world-leading broadcast-quality, IP-based managed video service provider. Glowpoint offers videoconferencing, bridging, technology hosting, and IP-broadcasting services to a vast array of companies, from large Fortune 100® enterprises to small and medium-sized businesses. Glowpoint's managed-video services are available bundled with Glowpoint's quality-network offering or as a value-added managed-video service across other networks. Glowpoint is exclusively focused on quality two-way video communications and has been supporting millions of video calls since its launch in 2000. Glowpoint is headquartered in Hillside, New Jersey. To learn more about Glowpoint, visit


About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers, and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site,


The statements contained herein, other than historical information, are or may be deemed to be forward-looking statements and involve factors, risks, and uncertainties that may cause actual results in future periods to differ materially from such statements. These factors, risks, and uncertainties include market acceptance and availability of new video communication services; the nonexclusive and terminable-at-will nature of sales agent agreements; rapid technological change affecting demand for our services; competition from other video communications service providers; and the availability of sufficient financial resources to enable us to expand our operations, as well as other risks detailed from time to time in our filings with the Securities and Exchange Commission.


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