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Avaya Appoints Christopher Formant to Lead its Global Services Organization


Avaya announced it has appointed Christopher Formant as president of Avaya Global Services.

BASKING RIDGE, N.J. – Avaya, a leading global provider of business communications applications, systems and services, today announced it has appointed Christopher Formant as president of Avaya Global Services. In this role, Formant will lead the company's global services business at a time when more companies are seeking advanced technology solutions for enhancing customer service and worker productivity in the most cost-efficient manner.


Formant joins Avaya from BearingPoint, a global management consulting and technology services company, where he was executive vice president and an executive committee member overseeing the firm's global financial services practice. In this position, Formant assisted companies in solving large-scale business issues through a variety of industry focused management consulting and technology services solutions.


While at BearingPoint, Formant was named one of the top 25 consultants in the world by Consulting Magazine. The magazine cited "Formant's leadership, restructuring skills, eye for talent and tenacity" in awarding this recognition.


Prior to Bearing Point, Formant served in multiple leadership roles, including CEO of the technology consulting firm Scient, senior partner and global banking leader at PricewaterhouseCoopers, and executive vice president at MBNA.


"Avaya is one of the few companies in the world that has the products, services and ability to truly transform how business will be conducted in the future," said Formant. "The convergence of voice, video and data is the next advancement in communications, and Avaya is uniquely positioned to play a central role in helping companies capture future opportunities. Avaya Global Services will be the vehicle that delivers that reality to our clients."


Avaya Global Services, with approximately 8,000 employees around the globe, provides a full range of services across Avaya's portfolio of open and interoperable communications solutions. This includes planning, design, integration, product support and managed services that tie communications functionality to business strategies. Formant plans to build upon Avaya Global Services' relationships with business partners and integrators, and further establish an environment that enables Avaya and its channel partners to achieve mutual goals through joint strategies. He also sees opportunities to focus on specific vertical industries, paving the way for industry solutions that unify differentiated products and services in new, value-enhancing ways.


Formant has a Bachelor of Science from Washington and Lee University and a Masters of Business Administration from George Washington University.


About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site:


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