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Avaya one-X™ Mobile Named Product of the Year by Unified Communications Magazine

04-08-2008

Technology Marketing Corporation's Unified Communications Magazine has named Avaya one-X Mobile as a recipient of its 2007 Product of the Year Award.

BASKING RIDGE, N.J. - Avaya, Inc., a leading global provider of business communications applications, systems and services, today announced that Technology Marketing Corporation's Unified Communications Magazine has named Avaya one-X™ Mobile as a recipient of its 2007 Product of the Year Award.

 

Avaya one-X Mobile allows businesses and employees to extend unified communications to more than 500 mobile devices, including Apple iPhone, RIM, Palm, Symbian, Windows Mobile, Java and WAP devices. Avaya one-X Mobile allows enterprise and mobile networks to work together more effectively while increasing the value of existing communications equipment investments. 

 

For users, Avaya one-X Mobile provides secure access to corporate telephony, voicemail, call logs, and corporate directories from an easy-to-use, downloadable interface on their mobile device. In addition, since one-X Mobile routes business calls through the company's network, businesses and organizations improve employee responsiveness to customers, worker productivity and business continuity while reducing mobile calling costs and supporting compliance requirements. 

 

Two customers finding value by adding Avaya one-X Mobile to their communications system are the new Renaissance Montgomery Hotel and Spa at the Convention Center in Alabama and Western Kentucky University. At Western Kentucky University, staff and faculty members use Avaya one-X™ Mobile to have calls made to their desk phone simultaneously ring their cell phone as well – enabling them to be reached through a single number and to use a single voicemail inbox, whether they are in the office or away. Users can seamlessly switch in mid-call between desk phone and mobile device. For example, if a professor is in his or her office on a call with a student and needs to make it to a class in another building, he or she can simply press a button on the desktop phone to have the call extended to the mobile device to continue the conversation en-route to the class.

 

The Renaissance Montgomery Hotel is rolling out Avaya one-X™ Mobile for executive staff that travel frequently and who are on call 24-hours a day. The mobility solution allows the executives to set preferences for who can directly reach them during specific times or the day or when they are in certain locations. For example, if the executive is in a meeting or off-duty, access might be limited to allow only top priority calls to ring through, while others go to voicemail. 

 

Avaya one-X Mobile is included in the company's Unified Communications Standard Edition suite of client applications and as part of the Avaya Unified Communications for Mobile Workers and for Teleworkers Solutions.
 
About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP telephony, unified communications, contact centers and communications-enabled business processes. Avaya Global Services provide comprehensive service and support for companies, small to large. For more information, visit the Avaya Web site at http://www.avaya.com.

 

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