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Corporate Telecomm Achieves "Small and Medium Business Expert" Distinction from Avaya


Corporate Telecomm has been designated as a "Small and Medium Business (SMB) Expert" by Avaya.

LOS ANGELES, Calif. - Corporate Telecomm announced today that it has been designated as a "Small and Medium Business (SMB) Expert" by Avaya Inc., a leading global provider of business communications software, systems, and services.


To achieve ranking as "SMB Expert," certified resellers who are part of Avaya's BusinessPartner program must ensure their account executives and systems engineers demonstrate proficiency in core areas that include customer support, technology knowledge and expertise, sales revenues and marketing support. The program is the first such specialized ranking established by Avaya for North America certified resellers in its BusinessPartner program who serve the SMB market. It includes training that focuses on IP telephony and Avaya solutions, and sales and technical training on Avaya IP Office, one of Avaya's leading IP telephony solutions for small and medium businesses. IP Office is a secure, intelligent, and easy-to-use converged voice and data system designed especially for small and medium businesses. Avaya has sold more than 126,000 IP Office solutions to companies around the world.  


Corporate Telecomm sells Avaya communications systems, design and implementation services to businesses across the Southern California region and has been providing telecommunications solutions to its clients for almost 30 years. 


"It was quite a challenge for our people, but they quickly recognized the value in becoming trained and certified, which benefits our company, our customers, and our employees from a professional development perspective," said Todd Bernstein, general manager, Corporate Telecomm. "The 'SMB Expert' status is particularly satisfying when you consider that only about five percent of Avaya's SMB resellers have achieved 'SMB Expert' designation." Corporate Telecomm has consistently received top honors from Avaya.


"Small and mid-sized companies need crystal clear information on the capabilities of IP communications and the difference it can make to the way they operate their businesses, because whatever change they make can have a huge effect on their bottom line," said Trevor Gruenewald, vice president, North America sales channel for small and mid-sized businesses (SMBs), Avaya. "Certified resellers in the Avaya BusinessPartner program who achieve 'SMB Expert' status are sending a message to their customers that they have the professional and technical expertise that’s honed for the smaller firm. Because Corporate Telecomm is now qualified as an 'SMB Expert,' they have increased credibility with their small and mid-sized customers, and it reaffirms Corporate Telecomm's commitment to excellence in serving small and medium firms with the highest standards and with the communications solutions from Avaya specifically designed to meet smaller companies' needs."


About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site:
About Corporate Telecomm
Corporate Telecomm provides and supports business communications systems and solutions to small and mid-sized businesses. The company, founded almost 30 years ago, supports customers in the Southern California marketplace and beyond as many of its customers have sites in other regions of the country. Corporate Telecomm supports the systems it sells supported by it's own in-house staff of trained professionals who are supported by state-of-the art systems and tools that enable them to respond quickly to their customer's needs. For more information Corporate Telecomm's website can be found at


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