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Exxcom Selected for Membership in Avaya DevConnect Program

02-07-2008

Exxcom Limited, a supplier of hosted call accounting and billing analysis services, has been selected for membership in the Avaya DevConnect program.

SHEFFORD BEDFORDSHIRE – Exxcom Limited, a supplier of hosted call accounting and billing analysis services, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

 

Exxcom is the developer of the eXXnet family of secure Web-based services that help organisations track and reduce telecom and information technology (IT) costs. Exxcom's user-friendly applications provide capacity planning tools, multicurrency cost centre and extension billing reports and help improve customer service and usage management. As a result, companies can expect far greater visibility into activity throughout the organisation, which in turn empowers line and technical management to control and reduce costs.

 

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including Internet protocol (IP) telephony, contact centres and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line. 

 

"Membership in Avaya's developer community will help us build our business by serving customers more efficiently and effectively," said Roger England, Exxcom's managing director. "By building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to provide a plug-in, hassle-free service that gives an invaluable insight into network activity, attributes costs accurately throughout an organisation and speeds time to deployment so businesses can quickly realise a benefit to their bottom line."

 

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

 

Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is Application Enablement Services (AES), which are application programming interfaces, protocols and Web services that make it easier for developers to create Avaya-compatible networks, devices and applications.

 

"With the involvement of companies like Exxcom, our Avaya developer community has become a catalyst for rapid innovation and is creating multivendor applications that help enterprises around the world unleash powerful new possibilities for operating more efficiently and effectively," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "We help businesses embed secure, reliable Intelligent Communications into the very fabric of their organization so employees and customers have ready access to information regardless of where they are and how they prefer to communicate."

 

As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. Exxcom is a Gold member of the Avaya DevConnect program.

 

Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.

 

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centres and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.

 

About Exxcom
Exxcom is a privately owned company that specializes in developing and hosting innovative white label, Web-based applications for the telecom and IT sectors. Sold primarily through leading channel partners, Exxcom's award-winning, integrated family of services is in use in many regions of the world – Europe, the Middle East, Africa, Asia, the Pacific Rim and the United States – by major private sector and public sector customers. For more information, visit: http://www.exxcom.com.

 

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