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InVision Software Selected for Membership in Avaya DevConnect Program

04-23-2008

InVision Software, a leading international provider of enterprise-wide workforce management solutions, announced it has been selected for membership in the Avaya DevConnect program.

RATINGEN, Germany – InVision Software, a leading international provider of enterprise-wide workforce management solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

 

InVision Software is the developer of InVision Enterprise WFM, a web-based software solution for enterprise-wide and demand-oriented workforce management that enables companies to optimize their staff planning and scheduling processes. As a result, InVision customers can reduce personnel costs, increase productivity, improve employee satisfaction and boost revenue by leveraging better customer service.

 

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.

 

"Membership in Avaya's developer community will help us build our business by serving customers more efficiently and effectively," said Peter Bollenbeck, CEO of InVision Software Group. "Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce integration complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize a benefit to their bottom line." 

 

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

 

Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is Application Enablement Services (AES) – a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.

 

"With the involvement of companies like InVision Software, our Avaya developer community has become a catalyst for rapid innovation – creating multivendor applications that help enterprises around the world unleash powerful new possibilities for operating more efficiently and effectively," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "We help businesses embed secure, reliable Intelligent Communications into the very fabric of their organization so employees and customers have ready access to information regardless of where they are and how they prefer to communicate."

 

As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. InVision Software is a Gold member of the Avaya DevConnect program.

 

Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.

 

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.

 

About InVision Software
InVision Software is a world-leading supplier of enterprise-wide workforce management solutions which enable companies to optimize their staff planning and scheduling processes. InVision empowers customers to reduce personnel costs, increase productivity, improve employee satisfaction and to boost revenue by leveraging better customer service. Founded in 1995 and based in Ratingen (Germany), InVision currently employs more than 175 WFM specialists and has offices across Europe, North America, and South Africa. Since June 18, 2007, InVision Software AG (IVX) has been listed in the Prime Standard Segment of the Frankfurt Stock Exchange. Among InVision's clients are numerous international blue chip companies, such as ABN Amro, Allianz, BMW, Deutsche Telekom, IKEA, Sky and Vodafone. For more information visit the InVision Software web site: http://www.invisionwfm.com.

 

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