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Integrated Professional Services, Inc. (IPS) Achieves "Small and Medium Business Expert" Distinction from Avaya


IPS has been designated as a "Small and Medium Business (SMB) Expert" by Avaya.

POMPANO BEACH, Fla. — Integrated Professional Services, Inc. (IPS) announced today that it has been designated as a "Small and Medium Business (SMB) Expert" by Avaya Inc., a leading global provider of business communications software, systems and services.


To achieve ranking as "SMB Expert," certified resellers who are part of Avaya's BusinessPartner program must ensure their account executives and systems engineers demonstrate proficiency in core areas that include customer support, technology knowledge and expertise, sales revenues and marketing support.  


The program is the first such specialized ranking established by Avaya for North America certified resellers in its BusinessPartner program who serve the SMB market. It includes training that focuses on IP telephony and Avaya solutions, sales and technical training on Avaya IP Office, one of Avaya's leading IP telephony solutions for small and medium businesses. IP Office is a secure, intelligent, and easy-to-use converged voice and data system designed especially for small and medium businesses. Avaya has sold more than 126,000 IP Office solutions to companies around the world.
IPS sells Avaya communications systems, design and implementation services to businesses across Florida and throughout the United States. 


"More than ever before, customers need to be able to rely on their telecommunications vendor. In today's tough economy, there is no room for costly mistakes and business interruptions. IPS has committed itself to customer excellence through continued training and certifications," said Joseph Leventhal, president, IPS.  


"Smaller companies need crystal clear information on the capabilities of IP communications and the difference it can make to the way they operate their businesses, because whatever change they make can have a huge effect on their bottom line," said Trevor Gruenewald, vice president, North America sales channel for SMBs, Avaya. "Certified resellers in the Avaya BusinessPartner program who achieve 'SMB Expert' status are sending a message to their customers that they have the professional and technical expertise that's honed for the smaller firm. Because IPS is now qualified as an 'SMB Expert,' they have increased credibility with their smaller customers, and it reaffirms IPS's commitment to excellence in serving small and medium firms with the highest standards and with the communications solutions from Avaya specifically designed to meet smaller companies' needs."


About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site:


About Integrated Professional Services, Inc.
Integrated Professional Services, Inc. (IPS) is a full service telecommunications company. As an industry leader in in small, midsize, and enterprise business phone systems, IPS specializes in Avaya products and services, including Avaya Partner® Advanced Communication System, Avaya IP Office, and Avaya S8300-S8700 Media Servers. The company supports more than 165 Avaya BusinessPartners with services and technical expertise to help support these BusinessPartners' customers. IPS has been recognized as the fastest-growing telecommunications company in South Florida. The company's corporate headquarters is in Pompano Beach, and its sales and service center is located in Ft. Pierce. For more information, visit


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