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SYMX Technologies Selected for Membership in Avaya DevConnect Program


SYMX Technologies, a provider of solutions of real-time location services leveraging Radio Frequency Identification (RFID) technology, announced it has been selected for membership in the Avaya DevConnect program.

MIAMI, Fla. – SYMX Technologies, a provider of solutions of real-time location services leveraging Radio Frequency Identification (RFID) technology, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.


SYMX Technologies is the developer of an applications family that provides real-time visibility, process management and reporting analysis for healthcare. In addition, SYMX supplies similar products to the hospitality/entertainment industry. Utilizing the SYMX system users can locate resources in real-time and automate process management, all via leveraging RFID technology.


The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line. 


"Membership in Avaya's developer community will greatly help us expand delivery of our capabilities to customers through advanced communication systems, serving our customers more efficiently and effectively," said Tim Callahan, President of SYMX. "By building on Avaya's resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize value and benefit."


The Avaya DevConnect program includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored to the demands of specific vertical industries.


Through the DevConnect program, Avaya provides a range of tools and capabilities to member companies. One example is Application Enablement Services (AES) - a set of application programming interfaces, protocols and Web services that make it easier for developers to create Avaya-compatible networks, devices and applications.


"With the involvement of companies like SYMX Technologies, our Avaya developer community has become a catalyst for rapid innovation - creating multivendor applications that help enterprises around the world unleash powerful new possibilities for operating more efficiently and effectively," said Eric Rossman, Avaya's Vice President of Developer Relations and Technical Alliances. "We help businesses embed secure, reliable, intelligent communications into the very fabric of their organization so employees and customers have ready access to information regardless of where they are and how they prefer to communicate."


DevConnect member companies enjoy access to a wide range of support from Avaya, including technical resources and training. The three levels of membership – Registered, Gold and Platinum – each feature progressive levels of marketing and sales involvement. Registered Membership, which is free of charge, is open to anyone interested in designing Avaya-compatible solutions. Gold-level and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. SYMX Technologies is a Gold-level DevConnect member.


For membership information and a listing of solutions developed and tested under the DevConnect program see


About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provide comprehensive service and support for companies small to large. For more information visit the Avaya Web site:


About SYMX Technologies
SYMX Technologies, with offices in Miami Lakes, Fla. and Laguna Hills, Calif., is a wholly owned subsidiary of SYMX Corporation, an international provider of asset management and equipment life cycle services to hospitals and integrated healthcare systems, as well as to the hospitality/entertainment industry. SYMX Technologies' proprietary software solution, known as SYMX ATLAS (Asset Tracking Location Accountability System), allows businesses to keep track of important resources, equipment and people, in order to substantially improve overall processes and workflows, while ensuring high levels of corporate security and customer service. The company brings years of dedicated experience to the customer, producing the high flexibility necessary to align incentives and reach the customer’s financial and patient initiatives while helping control costs and improve efficiencies.


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